Senior Quality Assurance

Job Description: Senior Salesforce QA Engineer

About the Role:

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead our quality assurance efforts for Salesforce applications. You will be responsible for leading a team of QA engineers, defining QA strategies, and ensuring the delivery of high-quality Salesforce solutions. A key area of focus will be on ensuring the quality of our Experience Cloud sites, with a strong understanding of the broader Salesforce ecosystem.

Responsibilities:

• Define and implement QA strategies, processes, and best practices for Salesforce projects.
• Develop and maintain test plans, test cases, and test data for Salesforce applications, with a strong emphasis on Experience Cloud.
• Oversee the execution of functional, regression, integration, system, and user acceptance testing.
• Ensure the quality of Salesforce Experience Cloud sites, including user experience, content management, and integrations.
• Identify, track, and report software defects, and work with development teams to resolve them.
• Collaborate with developers, product managers, and other stakeholders to ensure quality is built into the development process.
• Drive the implementation of test automation frameworks and tools for Salesforce testing, with consideration for Experience Cloud specificities.
• Manage the QA environment and ensure its availability for testing activities.
• Stay up to date with the latest Salesforce releases, features, and testing best practices, especially related to Experience Cloud.
• Promote a culture of quality and continuous improvement within the team.
• Participate in release planning and deployment activities to ensure smooth and successful releases.
• Provide regular reports on QA activities, metrics, and project status to management.
• Design, develop, and maintain automated test scripts using industry-standard tools and frameworks.
• Identify opportunities for automation and implement solutions to improve testing efficiency.

Must Have: Salesforce certifications (Salesforce Certified Tester, Salesforce Certified Administrator) are highly desirable.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• 5+ years of experience in software quality assurance.
• 3+ years of experience testing Salesforce applications.
• 2+ years of experience in a QA leadership role.
• Deep understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, and the platform.
• Extensive experience testing Salesforce Experience Cloud sites, including various templates, components, and user permissions.
• Strong knowledge of web technologies (HTML, CSS, JavaScript) relevant to Experience Cloud.
• Experience with Salesforce DX and other Salesforce development and deployment tools.
• Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, TestNG, JUnit).
• Experience with API testing tools (e.g., Postman, REST Assured).
• Solid understanding of software testing principles, methodologies, and best practices.
• Experience with Agile development methodologies (e.g., Scrum, Kanban).
• Excellent analytical, problem-solving, and communication skills.
• Ability to lead and motivate a team.
• Experience with performance testing tools (e.g., JMeter) is a plus.
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI) is a plus.
• Strong programming skills in languages such as Java, JavaScript, or Python, for test automation.
• Experience with developing and maintaining test automation frameworks.