Customer Success Manager

Há 6 dias

São Paulo, São Paulo, Brasil Obras Online Tempo inteiro R$80.000 - R$120.000 por ano

Descrição da vaga

. Cargo: Customer Success Manager Sr. (Ongoing)

. Modalidade de contratação: PJ

. Home Office

Necessário:

. Precisa ter uma empresa aberta com CNPJ regularizado

. Conta corrente PJ

. Experiência mínima de 3 anos na área de CS e gestão de carteiras High Touch;

. Formação superior completa nas áreas de Negócios, TI ou similares.

. Possuir computador e chip corporativo.

. Conhecimentos profundos sobre CRM.

Principais responsabilidades:

. Gerenciar contas-chaves e coordenar implementações complexas envolvendo integrações API.

. Cuidar ativamente de toda jornada do cliente (Onboarding e Ongoing)

. Se relacionar com a alta gestão das empresas, focando no engajamento.

. Irá trabalhar com vários produtos do nosso portfólio de soluções tecnológicas e tentar expandir os clientes para o uso delas.

. Atuar com a metodologia de OKRs e monitoramento das principais métricas de CS.

. Realizar reuniões periódicas para mensurar o ROI dos clientes.

. Precisa ter excelente habilidade de comunicação e escrita.

. Realizar visitas pontuais aos clientes da carteira, visando um melhor engajamento.

Remuneração e benefícios

. Remuneração fixa + variável sobre Churn + comissão de 5% sobre expansões (Upsell, Cros-sell e Upgrade).

. Benefício saúde com pronto atendimento e consultas médicas com especialistas on-line.

. Consultas com Psicólogo e Nutricionista.

. Seguro de vida de 35K

  • Customer Success Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil Netcore Cloud Tempo inteiro

    CUSTOMER SUCCESS MANAGER - LATAMSão Paulo, Brazil | Full-timeAre you a true customer advocate and their trusted advisor?Are you obsessed about ensuring customers get the best out of the technology?Do you enjoy helping customers to optimally use the product?If so, this is an opportunity for you to join a high-functioning team and make your mark on our...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    .Customer Success Manager page is loaded## Customer Success Managerlocations: BRA - Home Based - Sao Paulotime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R96111**Purpose of the Job** The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Optimove Tempo inteiro

    Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Papa John's, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup,...

  • Customer Success Manager

    3 semanas atrás

    São Bernardo do Campo, São Paulo, Brasil Integral Ad Science Tempo inteiro

    Join to apply for the Customer Success Manager role at Integral Ad Science Join to apply for the Customer Success Manager role at Integral Ad Science Get AI-powered advice on this job and more exclusive features. IAS Customer Success Manager (CSM) will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new...

  • Customer Success Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil griddable Tempo inteiro R$80.000 - R$120.000 por ano

    DescriptionThe Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Salesforce, Inc.. Tempo inteiro

    The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Salesforce, Inc.. Tempo inteiro

    The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Payoneer Tempo inteiro

    OverviewCustomer Success Manager role at Payoneer.Location: Sao Paulo, Brazil • Hybrid • Full-timeWe're looking for a highly motivated Customer Success Manager based in Sao Paulo, Brazil. The Customer Success Manager will enable SMBs and professional businesses in the region to pay and get paid globally with Payoneer's fast, flexible, secure, and...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil SAP SE Tempo inteiro

    Customer Success Manager (CSM) - SAP Academy for Customer Success - BRAZIL (Hybrid) What we offer We help the world run better. Our SAP culture focuses on enabling innovation, learning and development, flexibility, and a purpose-driven, future-focused work environment. We offer a collaborative, caring team environment with opportunities for growth and a...

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil SAP SE Tempo inteiro

    Customer Success Manager (CSM) - SAP Academy for Customer Success - BRAZIL (Hybrid)What we offerWe help the world run better.Our SAP culture focuses on enabling innovation, learning and development, flexibility, and a purpose-driven, future-focused work environment. We offer a collaborative, caring team environment with opportunities for growth and a variety...