Key Account Executive
Há 2 dias
We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there'll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
The Key Account Executive will oversee a segment of the high net worth customers in the Brazilian market. With native level of Portuguese language, the ideal candidate will be looking to proactively target individual customers with the right actions at the right time in their lifecycle to drive growth and activity from these customers. The candidate will also focus on identifying and onboarding the new potential Key Accounts. This role focuses on elevating the experience of key customers while upholding a strong commitment to responsible gambling and contributing to the overall success of the business.
As a Key Account Executive, you will:
- Oversee the customer segment by closely monitoring customer performance and ensuring that rewards, both online and offline, are offered in accordance with business requirements
- Identify individual customers and take timely actions based on their lifecycle stage (e.g., new Key Accounts, churning, lapsed, returning, big winners) to stimulate growth and activity within this segment.
- Strategically plan and execute campaigns and bulk actions aimed at enhancing the activity of high net worth customers. Ensure campaigns are generated promptly, closely monitor results, and provide comprehensive reports.
- Continuously assess the performance of the assigned customer segment at the market level and act upon emerging trends and insights.
- Handle ad-hoc tasks and projects related to the high-value customers when needed.
- Utilize predictive modeling to identify potential new key customers and onboard them effectively.
- Acquire in-depth knowledge of customers and construct comprehensive profiles (playing behaviors, preferences, dislikes)
- Ensure compliant communications to our Key Accounts, including Health Checks, Responsible Gambling, affordability calls, and other relevant initiatives
- Collaborate closely with Compliance, Account Services, and Customer Support teams to create a positive and secure gambling environment.
- Play a vital role in driving business success by representing the voice of Key Accounts and providing valuable feedback and innovative ideas to enhance the overall customer experience.
- Working on shifts and during the weekends on a rotation system.
What you'll bring:
- Prior work experience in a customer-facing environment, with experience in key customer service considered an advantage.
- Native-level proficiency in Portuguese. Excellent command of English.
- Commercial acumen, analytical and organizational skills, attention to detail;
- Excellent MS Office skills, especially Excel spreadsheets;
- Outstanding written and verbal communication skills;
- Passion for the online gaming industry, either as a customer or through prior work experience in the industry;
- A sense of responsibility, reliability, and a proven ability to work well within a team.
Recruitment Privacy Notice
Regarding the data you share with us, you may find and read our recruitment privacy notice here.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
-
Key Account Executive
Há 11 horas
São Paulo, São Paulo, Brasil klavi Tempo inteiro R$10.000 - R$20.000 por anoAccountExecutive (Key Account)Uma das pioneiras em soluções de inteligência de dados no Open Finance, a klavi é uma das instituições que mais cresce nesse ecossistema, levando inovação através de dados a milhares de brasileiros. A klavi utiliza tecnologia própria e de ponta para viabilizar a coleta de dados, além de automatizar todo o...
-
Key Account Executive
4 semanas atrás
Campinas, São Paulo, Estado de São Paulo, Brasil Security Segurança Tempo inteiroSe você busca um ambiente dinâmico e desafiador para aplicar suas habilidades administrativas, a Security é o lugar ideal para você. Com mais de 45 anos de experiência no mercado e presença em mais de 900 municípios, somos líderes em gestão de pessoas e oferecemos uma oportunidade única para desenvolver sua carreira. Você é apaixonado(a) por...
-
Key Account Executive
2 semanas atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro R$80.000 - R$150.000 por anoCompany OverviewIf you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for...
-
Key Account Executive
2 semanas atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro R$90.000 - R$120.000 por anoCompany Overview:If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for...
-
Key Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil RATIONAL AG Tempo inteiro R$84.000 - R$120.000 por anoFaça parte do nosso time no BrasilQuando se trata de equipamentos inteligentes para cozinhas profissionais e soluções digitais, a RATIONAL é líder global em mercado e tecnologia. Hoje, mais de 2.700 colaboradores ao redor do mundo fazem parte dessa jornada — e agora, nós queremos contar com vocêEstamos em busca de alguém com inteligência,...
-
Key Account
1 semana atrás
São Paulo, São Paulo, Brasil CooperCompanies Tempo inteiro R$90.000 - R$120.000 por anoIdentifying and develop new potential optical chains.Identifying short- and long-term growth opportunities for the existing Kas.Maintaining tight budget control over expenditure.Forecasting and tracking key account metrics.Keeping up to date with market trend and competitor activities.Being a point of contact to priority customers and resolving any issues...
-
Account Executive
Há 2 dias
São Paulo, São Paulo, Brasil Sony Pictures Entertainment Tempo inteiro R$40.000 - R$80.000 por anoThe key purpose of this position (Account Executive) is to provide support in all processes and activities relating to the day-to-day servicing of a sales account.The Account Executive (AE) is responsible for revenue generation from the properties represented by SPT. In terms of revenue generation the AE will seek out new accounts from an agreed upon list...
-
Key Account Sr
Há 6 dias
São Paulo, São Paulo, Brasil J&T Express Brasil Tempo inteiro R$90.000 - R$120.000 por anoDescriçãoGerenciar contas estratégicas de plataformas de e-commerce de grande porte;Conduzir negociações comerciais e contratuais de alto impacto;Desenvolver e implementar planos de crescimento e fidelização de clientes;Monitorar KPIs de performance e propor planos de ação para atingir metas de volume, prazo e qualidade;Coordenar interface entre...
-
Key Account Manager
Há 12 horas
São Paulo, São Paulo, Brasil Jeeves Tempo inteiro R$120.000 - R$240.000 por anoJeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000...
-
Executivo de Key Account
Há 12 horas
São Paulo, São Paulo, Brasil Hospcom Tempo inteiro R$80.000 - R$120.000 por anoResponsabilidades:Realizar visitas comerciais com foco na identificação de oportunidades, fortalecendo o relacionamento com clientes estratégicos (Key Accounts). Conduzir demonstrações de produtos sempre que necessário e registrar, acompanhar e atualizar todas as ações pertinentes no sistema da empresa.Soft Skills:Comunicação clara e persuasiva –...