Junior Field Application Engineer

Há 5 dias

Campinas, São Paulo, Brasil Toradex Tempo inteiro R$40.000 - R$60.000 por ano

Toradex is a global company strongly focused on engineering & technology. We're powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you're interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk.


Mission

Support customers throughout all project phases — from proposing conceptual solutions based on Toradex products to troubleshooting embedded hardware and software development. The goal is to ensure customer success and accelerate their time-to-market.

Key Responsibilities
  • Act as the technical point of contact for customers, understanding their needs and proposing solutions using Toradex products.
  • Provide proactive technical support to avoid delays in customer development cycles.
  • Collaborate closely with the Sales team to identify strategic opportunities and support consultative selling.
  • Escalate technical issues to internal domain experts when needed.
  • Respond to technical inquiries (via Zendesk, Community, or Sales team) within 2 business days for mid/high priority customers.
  • Contribute to technical content for the Toradex Developer Center.
  • Participate in webinars and technical events to promote Toradex technology.
  • Keep customer and market information updated in the CRM.
  • Support the Sales team by highlighting the technical advantages of Toradex solutions.
  • Share market feedback with management (e.g., recurring requests, lost opportunities).
Requirements
  • Bachelor's degree in Automation, Mechatronics, Electronics, or related fields.
  • 1–2 years of experience in technical support, sales engineering, or similar roles.
  • Knowledge of embedded systems, especially Linux-based.
  • Familiarity with the Yocto Project for embedded Linux development.
  • Strong written and verbal communication skills in English (Spanish is a plus).
  • Collaborative mindset and ability to work cross-functionally.
  • Willingness to learn about Toradex SoMs, Torizon Cloud, and related technologies.
  • Customer-focused and results-driven attitude.
Nice to Have
  • Basic understanding of SaaS platforms and cloud-based solutions.
  • Exposure to consultative sales in the tech industry.
  • Ability to understand customer architectures and guide them toward successful implementations.
What We Offer
  • Agile and multicultural work environment.
  • Work with cutting-edge IoT and embedded computing technologies.
  • Opportunity to help shape processes and work culture.
  • Modern and flexible working conditions.
  • Real opportunities for personal and professional growth.
  • Meal allowance (Flash card).
  • Health and dental care.
  • Flexible working hours.
  • Parking space.
  • Day off on your birthday.

Toradex is a leader in embedded computing, serving innovative products to industrial, medical, automotive & IoT companies creating feature-rich & intelligent systems for demanding applications, e.g. supercars, self-driving tractors, patient monitoring systems – to name a few.

We provide effective & robust embedded computing solutions and strive for the best development experience in the industry with a focus on intelligent hardware design, innovative software solutions & free comprehensive support. Our relationship with our customers ensures that we all succeed and it allows us to participate in the realization of incredible new products. Our products are directly sold to more than 3'000 industrial customers in over 70 different countries worldwide.

For more information
  • Visit our Homepage:
  • Connect with us and join our community:
  • Our YouTube Channel

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