Senior Network Engineer

Job Title: Senior Network Engineer

Business Unit: Shared Services

Location: Brazil (Remote – Work from Home, 100%)

About CAI

CAI is a leading provider of digital work execution platforms designed to enhance operational efficiency and drive productivity in industrial environments. CAI's platform leverages advanced technology to convert complex, paper-based procedures into streamlined, digital workflows. By enabling real-time data collection and integration, CAI facilitates greater visibility into work processes, allowing organizations to make informed decisions, optimize performance, and ensure compliance.

In addition to robust workflow management capabilities, CAI emphasizes data-driven insights to foster continuous improvement. CAI's solutions are tailored to address the unique challenges of industries such as manufacturing, energy, and pharmaceuticals, helping organizations achieve higher operational standards and reduce costs. With a commitment to innovation and user-centric design, CAI empowers businesses to transition from traditional practices to a modern, digital approach, driving growth and enhancing efficiency.

About the Role

CAI Software is seeking a Senior Network Engineer based in Brazil to join our global IT Infrastructure team.

This role requires a highly skilled network professional with deep expertise in Cisco technologies and enterprise network architecture, as well as strong understanding of modern cloud networking and automation practices.

You will work collaboratively with a distributed, international team responsible for maintaining, improving, and securing the company's global network infrastructure.

The ideal candidate is hands-on, detail-oriented, and capable of owning their responsibilities from design through execution.

Key Responsibilities

• Design, implement, and maintain enterprise network infrastructure with a focus on Cisco systems and architecture.

• Manage routing, switching, VPNs, and network segmentation across global offices and cloud environments.

• Ensure high availability, scalability, and security of network operations.

• Collaborate with global IT and Security teams to maintain compliance and best practices.

• Support integration and interconnectivity between on-premises and cloud environments (Azure and/or AWS).

• Manage and maintain firewalls, primarily Cisco ASA, Palo Alto, and Checkpoint systems.

• Monitor and troubleshoot network performance, latency, and connectivity issues.

• Document network architecture, configurations, and operational procedures.

• Contribute to continuous improvement initiatives and automation efforts in networking and infrastructure.

• Ensure network design and operations align with compliance frameworks such as SOC 2 Type 2 and ISO 27001.

Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or related field.

• Experience: Minimum 5+ years in enterprise networking, with a focus on architecture and operations.

• Technical Expertise:

• Advanced knowledge of Cisco technologies (routing, switching, VPN, VLANs, BGP, OSPF, etc.).

• Strong understanding of network design principles and enterprise-level architectures.

• Experience with Checkpoint, Palo Alto, and firewall management.

• Familiarity with Azure Networking, AWS VPCs, site-to-site VPNs, and hybrid cloud connectivity.

• Understanding of virtualization, VMs, and Infrastructure as Code concepts.

• Experience with network monitoring, automation, and scripting tools is a plus.

• Awareness of security standards and compliance frameworks (SOC 2, ISO

• Soft Skills:

• Excellent communication skills in English (spoken and written).

• Strong ownership and accountability - able to work independently with minimal supervision.

• Organized, analytical thinker with a proactive and innovative mindset.

• Comfortable working in a remote, global team environment.

Why Join CAI Software

• Join a globally distributed IT team supporting a growing international company.

• Work with modern, enterprise-grade networking and cloud technologies.

• 100% remote work model with international collaboration.

• Opportunity to lead and innovate in a technically challenging and supportive environment.