QA Software Engineer

Shift is the leading AI platform for insurance.  Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact.  Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

Did you know that about 10% of all insurance payouts are flowing directly into the pockets of fraudsters? The future of insurance starts with Decisions Made Better.

Shift Technology harnesses the power of AI to enable the world's leading insurance organizations to make better decisions.  Our products automate and optimize decisions from underwriting to claims, resulting in increased operational efficiency, reduced costs, and superior customer experiences for millions of people around the globe.

Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you We come from more than 50 different countries and cultures and together we are creating the future of insurance.

As a member of Shift Technology's QA team, part of the greater tech team, you will be working on the whole QA process implementation on the Shift Technical platform (the core of all our products).

More specifically in this role you will:

• Understand our clients need and establish the relevant test strategy to ensure that the product will fit
• Be part of a developers team in Agile cycle to test new features and ensure the quality of the product: Analyze test results and coordinate with development teams for bug fixes.
• Identify and implement automated tests with development teams in Agile cycle
• Identify and implement automated tests in the QA validation phase
• Identify and setup automation frameworks for new type of tests
• Create and lead comprehensive test campaigns on your product
• Communicate with different teams (Developers, Data Scientists, Product Owners, Project managers)
• Organize and participate to comprehensive test campaigns on different products
• Drive and help to establish best practices and testing processes by promoting the "test culture" inside the company

WHAT WE ARE LOOKING FOR

• Min. Bachelor of Science Degree in Electrical Engineering or Computer Science; or equivalent experience is required
• You have about 3 to 4 years of experience in QA and test automation
• ISTQB foundation Certified or willing to obtain 
• Experience with at least one of UI tests, backend tests, API tests, performance tests, stress tests and Automation
• Programming experience (ie: Web UI, API, Data Pipelines), in any language, is a big plus
• Familiarity with QA tools and techniques, bug tracking systems, test design and execution, test case management tools
• Ability to identify and clearly document issues for resolution
• Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standard
• Must be team focused, excellent communicator and collaborative demonstrated experience working with cross functional teams
• Demonstrated ability to have completed multiple, complex technical projects
• Excellent communication and working proficiency in English (French is nice to have).
• Open to Hybrid work model ( 1-2 days/week)

RECRUITMENT PROCESS

• HR Phone Screening ( 30 min.)
• Interview with QA Engineer (1 hour)
• Interview with  Dev Team Lead (30-45min)
• Interview with Hiring QA Manager (1 Hour)

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight:

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits 
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email - and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.