Job Title: Reservation
Há 5 dias
Job Summary: MUST SEND RESUME IN ENGLISH FORMAT
We are seeking a detail-oriented and customer-focused Reservation & Dispatch Coordinator to join our logistics team. In this role, you will be responsible for managing all incoming reservations, coordinating with chauffeurs and affiliate partner companies, and ensuring exceptional service delivery to our clients. The ideal candidate will thrive in a fast-paced environment and possess strong communication, organizational, and problem-solving skills and be computer proficient.
Key Responsibilities:
● Accurately and promptly enter reservations received via inbound calls, emails, or chat into the system.
● Monitor chauffeur schedules and routes to ensure on-time pickups and arrivals.
● Regularly review reservation portals for new, updated, or canceled bookings and update internal systems accordingly.
● Coordinate with fellow dispatchers to assign, reassign, and optimize ride schedules based on availability and demand.
● Communicate directly with affiliates to confirm service details, ensure smooth coordination, and address any issues.
● Collaborate with the sales team to manage special requests or customer needs, ensuring a seamless and satisfactory client experience.
● Maintain accurate call logs and reservation data in shared folders for internal reporting and auditing.
● Deliver outstanding service with a proactive "Extra Mile" attitude, responding promptly to internal and external inquiries.
● Respond quickly and effectively to chauffeur and passenger calls, particularly for on-demand services.
● Maintain customer confidentiality at all times; a strict adherence to non-disclosure policies is required.
● Monitor service criteria to ensure consistent delivery of high-level client satisfaction.
● Identify potential service disruptions, working with chauffeurs or drivers to minimize impact and communicating proactively with clients as needed.
● Uphold a professional demeanor and positive tone in all communications, both written and verbal.
● Adhoc duties as needed
Qualifications:
● Prior experience in transportation, logistics, dispatch, or customer service preferred. ● Strong computer skills and proficiency in reservation/dispatch software and MS Office Suite. ● Excellent written and verbal communication skills.
● Strong organizational skills and attention to detail.
● Ability to multitask and remain calm under pressure while utilizing problem solving skills. ● Flexible schedule and availability for shift work, including weekends and holidays if needed.
● A customer-first mindset and commitment to providing top-tier service.
● Self motivated; ability to work in a remote setting.
Equipment and Technology Requirements:
● Possess your own, reliable computer equipment.
● A dual monitor setup to efficiently manage dispatch operations.
● A noise-proof headset for clear communication.
● A reliable high-speed internet connection to ensure seamless workflow and system access. ● A quiet work environment to ensure productivity and minimize distractions
Why Join Us?
● Work with a team that values precision, professionalism, and exceptional service. ● Opportunity to grow within a dynamic and fast-paced industry.
● Collaborative environment with a focus on continuous improvement and innovation.
Job Type: Full-time
Pay: R$32.50 per hour
Work Location: Remote
-
Especialista Manut Sistemas Médicos II
2 semanas atrás
Remoto, Brasil Philips Tempo inteiro R$90.000 - R$120.000 por anoJob TitleEspecialista Manut Sistemas Médicos IIJob DescriptionVocê será parte do time:Responsável por realizar manutenção corretiva e preventiva de equipamentos de Ultrassom e Monitores, nos clientes localizados na região do Rio Janeiro.Você será responsável por:Fornecer suporte técnico aos clientes sobre aspectos operacionais ou de preservação...
-
Medical Devices Maintenance Specialist III
2 semanas atrás
Remoto, Brasil Philips Tempo inteiro R$90.000 - R$120.000 por anoJob TitleMedical Devices Maintenance Specialist IIIJob DescriptionSua função:• Prestar suporte técnico aos clientes quanto a aspectos operacionais ou de preservação de equipamentos e/ou sistemas.Verificar e aprovar a qualidade operacional dos equipamentos e/ou sistema.Diagnosticar falhas mecânicas, de hardware, software e sistemas usando...
-
Consultor (a) Regional Vendas Diretas - Brasília/DF
2 semanas atrás
Remoto, Brasil General Motors Tempo inteiro R$40.000 - R$80.000 por anoJob DescriptionRemoto: Você irá trabalhar visitando concessionárias do Distrito Federal e dos estados do Centro Oeste (Ou Norte)PapelEstamos em busca de um Consultor de Vendas Diretas, altamente motivado para liderar e desenvolver a equipe de vendas. Esse profissional será responsável por garantir o cumprimento das metas de vendas, fortalecer o...
-
Consultor (a) de Negócios de Vendas – Região Rio de Janeiro
2 semanas atrás
Remoto, Brasil General Motors Tempo inteiro R$80.000 - R$120.000 por anoJob DescriptionRemoto: Você irá trabalhar visitando concessionárias no Rio de Janeiro/RJ.Papel:Estamos em busca de um Consultor de Negócios de Vendas, altamente motivado para liderar e desenvolver a equipe de vendas. Esse profissional será responsável por garantir o cumprimento das metas de vendas, fortalecer o relacionamento com clientes e implementar...
-
Fullstack AI Engineer
Há 5 dias
Remoto, Brasil Fitnext Tempo inteiro US$100.000 - US$120.000 por anoJob Title: Fullstack AI Engineer (Agent-Based Solutions | AI-Powered Apps)Location: LATAM (Remote)Employment Type: Full-timeSalary: Paid in USDAbout the Role:We are looking for a Fullstack AI Engineer to join our team and help build AI-powered applications from the ground up. You will develop end-to-end prototypes, implement agentic solutions, and work...
-
Mobile iOS Developer
Há 5 dias
Remoto, Brasil Fitnext Tempo inteiro R$120.000 - R$240.000 por anoJob Title: Mobile iOS Developer (Swift | GraphQL | AV Foundation)Location: (Remote) Eligible Countries: Ireland, Armenia, Lithuania, Austria, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Switzerland, United Kingdom, Bulgaria, Croatia, Egypt, Germany, Hungary, UAE, Brazil, Argentina, Mexico, Chile, Guatemala, PanamaEmployment Type: Full-time...
-
Billing Analyst
2 semanas atrás
Remoto, Brasil SPEEDCAST Tempo inteiro R$30.000 - R$60.000 por anoBilling AnalystCVs MUST BE PRESENTED IN ENGLISHOverview of Position:Prepare, process, and reconcile customer billings per company policy. Review invoices for accuracy. Analyze billings and research discrepancies. Assist in month‐end close including preparation of journal entries, billings package, A/R account analysis, and key revenue metrics. Ensure sales...
-
Scrum Master RHEL Installer Team
Há 7 dias
Remoto, Brasil Red Hat Tempo inteiro R$90.000 - R$120.000 por anoThe RHEL Installer and Cockpit groups are seeking a proactive Scrum Master in Brazil to support two of our development teams. As a key facilitator of Agile practices, this person will be working on mission-critical components of the Linux operating system. They will guide the team through Scrum ceremonies, remove impediments, and foster a culture of...
-
Senior Software Maintenance Engineer- Openshift
1 dia atrás
Remoto, Brasil Red Hat Tempo inteiro R$80.000 - R$120.000 por anoJob Summary:The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Senior Software Maintenance Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat OpenShift customers. In this role, you will work closely with Product Engineering to deliver extended product maintenance work,...
-
Portuguese Internet Search Quality Rater
Há 7 dias
Remoto, Brasil Welo Data Tempo inteiro R$15.000 - R$25.000 por anoOVERVIEWAre you a search engine guru? Do you know how to find what you're looking for with just a few keywords? Welocalize is seeking Portuguese (Portugal)speakers to help support our client's project as a Search Quality Rater.In this position, you will use your unique gifts of understanding people's intentions to improve the online search engine experience....
