Operations Lead

1 semana atrás

Cajamar, Brasil Amazon Tempo inteiro R$60.000 - R$120.000 por ano

Description
Na Amazon, trabalhamos para ser a empresa mais centrada no cliente do mundo. Para alcançar esse objetivo, buscamos pessoas excepcionalmente talentosas, brilhantes e motivadas.

Estamos em busca de Líderes de Operações para nossa unidade em Cajamar - SP.

Os pilares fundamentais de atuação são: segurança, qualidade, experiência do cliente e produtividade.

Key job responsibilities

  • Liderar e executar os processos de planejamento operacional, incluindo análise de KPIs, planos de ação e acompanhamento das metas através de: Daily Dive Deep (DDD), Weekly Business Review (WBR), gestão de tickets/SIMs;
  • Colaborar efetivamente com outros Líderes de Operações para otimizar recursos e garantir a eficiência operacional
  • Desenvolver parcerias estratégicas com gerentes de diferentes áreas para garantir o balanceamento adequado da força de trabalho e atingimento das metas contratuais
  • Exercer liderança indireta, através de influência positiva e inspirando pessoas;
  • Identificar e implementar proativamente iniciativas de melhoria contínua nos processos operacionais
  • Liderar projetos de sustentabilidade e impacto social
  • Conduzir treinamentos e compartilhar melhores práticas operacionais com stakeholders internos e externos

Você é responsável por influenciar e fazer com que os pedidos dos clientes da Amazon sejam processados e entregues.

Você é responsável por garantir que as pessoas sejam devidamente treinadas e que suas necessidades locais sejam atendidas para poderem se concentrar em seus trabalhos, incluindo a coordenação de tarefas, organização de processos e administração de turnos.

Basic Qualifications

  • Graduação em Engenharia, Logística, Operações ou áreas afins;
  • Experiência com ambiente voltado para o cliente, foco em armazém, logística ou manufatura;
  • Habilidades analíticas e de coleta de dados, incluindo a capacidade de traduzir grandes quantidades de dados em planos de ações;
  • Experiência com Microsoft Office produtos e aplicações.

Preferred Qualifications

  • Inglês Intermediário;
  • Experiência com mensagens EDI, consultas e desenvolvimento em SQL, e sistemas de Business Inteligence (Power BI, Macro, Phyton, C++ etc);
  • Conhecimento de análise de dados.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A3023028

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