OTR Operations Manager, Last Mile, Logistica

Description
Do you want to work hard, have fun and make history? If you do, then Amazon could be the right career choice for you. Our logistics team are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon's transportation teams work to ensure the delivery packages globally for customers around the world. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.

The Amazon Logistics' On the Road Manager is responsible for managing a team of carrier management specialists monitoring Amazon Logistics carriers performance, compliance, planning weekly and 12-week operational capacity plan in coordination with internal as well as external stakeholders. The role requires someone who has a larger picture of customer experience in mind and high willingness to take ownership. The role also requires a candidate who has skills in identifying patterns along with ability to scrutinize details and suggest solutions to deviations.

Key job responsibilities

• Champion Amazon's safety culture across all shifts;
• Lead and develop a team of amazonians across multiple shifts;
• Co-ordinate and execute OTR capacity plans with internal and external stakeholders;
• Work cross-functionally across multiple operations functions to drive standards, innovation and continuous improvement in capacity planning, management and execution;
• Own KPIs and performance analysis and drive data-based decisions.

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in employee and performance management
• Speak, write, and read fluently in English
• Previous experience in last mile transportation/account management
• MS Office experience required, with advanced level in Excel

Preferred Qualifications

• Experience with performance metrics and process improvement and Lean techniques
• Bachelor's degree in Engineering or Business Administration or a related field
• Knowledge of SQL or Python

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Logistica do Brasil

Job ID: A3108848