Commercial Planning Sr Analyst

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world's leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

The Foundation Strategy team's mission is to support sustainable business growth by ensuring excellence and consistency in commercial execution. We design and govern end-to-end commercial processes, routines, meeting rituals, and sales playbooks across all stages of the sales funnel, driving efficiency, scalability, and predictable results.

Our work bridges strategy and execution. Through data, standardized routines, and best practices, we enable commercial teams to perform better, move faster, and focus on what truly drives results.

In this role, you will operate in a dynamic and collaborative environment, working closely with Commercial Sales and Sales Operations teams, as well as cross-functional partners. You will have direct exposure to strategic discussions, strong ownership over key initiatives, and the opportunity to build scalable commercial foundations in a fast-growing business. This is a high-impact role with real visibility and continuous growth opportunities.

Role Responsibilities

• Structure, standardize, and ensure governance of commercial routines (daily, weekly, and monthly);
• Define and lead follow-up rituals and performance review meetings;
• Build and maintain the sales playbook for each stage of the sales funnel;
• Create and maintain execution checklists for commercial and field teams;
• Monitor KPIs, SLAs, and productivity indicators;
• Analyze results and generate actionable insights for leadership;
• Ensure alignment between strategy and execution;
• Drive continuous process improvement and the dissemination of best practices;
• Connect and align areas such as Commercial Sales, Sales Operations, and Training teams.

Role Qualifications

• Proficiency in both English and Portuguese is required.
• Proactive, self-motivated, and able to thrive in fast-paced, dynamic environments.
• Strong analytical and problem-solving skills, with attention to detail and quality.
• Excellent communication, collaboration, and stakeholder management capabilities.
• Experience designing training programs, sales playbooks, and commercial materials.
• Strong presentation-building skills; experience leveraging AI tools is a strong differentiator.
• Ability to work cross-functionally and translate complex topics into clear, actionable content.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

  We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).   I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on

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