SMB Sales Specialist, Inside Sales

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

• Turn inbound leads into impactful partnerships that drive growth for fitness and wellness businesses
• Qualify new prospects and guide them through a fast-paced, full-cycle sales process
• Hit and exceed daily KPIs and monthly targets with consistency and energy
• Leverage email, phone, CRM tools, and social platforms to keep your pipeline active and moving
• Customize pitches and proposals that highlight ClassPass' value in creative, compelling ways
• Share feedback, wins, and learnings to refine team strategy and level up results
• Bring new ideas to the table—think bold, smart, and outside the box
• Champion exceptional experiences at every touchpoint while representing ClassPass with passion

• Proven success managing the full sales cycle, from lead to close, in a high-volume environment
• Confident communicator who thrives on connecting with people and building trust fast
• Strong organizational skills with the ability to prioritize competing tasks without dropping the ball
• Fluent in persuasive storytelling—through calls, emails, decks, or face-to-face
• Self-motivated and results-driven, always looking for ways to exceed goals
• Familiar with CRM platforms like Salesforce or Salesloft and quick to adapt to new tools
• Energized by fast-paced days filled with outreach, follow-ups, and fresh opportunities
• A team player who shares knowledge generously and embraces feedback to grow

Sound like the role for you? We'd love to hear from you Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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