Product Quality Engineer

Job DescriptionHybrid: for this position is required to be on site 3x/week Role:Product Development QualityPropose, develop and execute quality initiatives that will ensure customer satisfaction of GEM family.Execute the Global Program Quality Plan Process (GPQP), including program reviews, product and competitor's assessment, quality audits and rides, among others.Work in synergy with key stakeholders, like Service, Quality Plant, ME, Product Engineering, etcPlan, implement, and execute the quality fleet evaluation process (CTF)Participate and support Launch Team activities to ensure program quality business plans, metrics, and program quality readiness deliverables are being addressed.Lead and provide quality input to design change process based on the review cadence, including customer requirements, lessons learned, Warranty, Voice of the Customer, and vehicle audits. Support Launch Excellence initiatives.Current Product Improvement Process (CPIP)Track vehicle quality performance (Warranty, Compass, QFS, QAS, Consumer Report, Reliability & Durability, Buybacks, NPS, W&P etc)Closely monitor vehicle source metrics (Warranty, Compass, Buybacks, etc) to identify emerging issues that can impact sales regionWork proactively to address at yard any identified emerging issuesConduct technical Data Analysis & Reporting.Develop, drive, and track along actions to improve Warranty, Compass and Customer ExperienceLook for process improvement opportunities and work to implement themSupport initiatives to improve Customer Experience.What you will do (responsabilities):Voice of Quality to regional and global program execution teams (PET) and lead continuous improvement process of these products (CPIP)Assess and ensure that all quality targets and program deliverables are being met and driving customer satisfaction. Escalate to leadership when assistance is needed.Support global launch processes as per the Global Vehicle Development Process (GVDP).Digital Transformation & AI Integration: Champion initiatives that leverage AI, analytics, and digital tools to enhance plant efficiency, real-time quality monitoring, and data-driven decision-making.Support innovation projects as required to support Strategic initiativesLocation: São Caetano do Sul/SPYour skills and abilities (required qualifications):Bachelor degree in Engineering (mandatory)Fluent in English/ Portuguese (native)Knowledge of automotive industryHigh level knowledge of product, market trends, quality, manufacturing, product development processExperience in Product Engineering, Services, Manufacturing Engineering and/or QualityDigital fluency is a plusMobility to travel if requiredAvailability to work in São Caetano do Sul/SPWhat can you give a competitive edge:Strong written, oral and presentation skillsStrong analytical skillsWorking effectively with others from other functions, regions, and culturesAdministrative and organizational skillsWorkload managementStrong problem-solving capabilities with a proven ability to synthesize and manage information across diverse teams.Passion for learning and sharing digital tools such as Power BI, Power Apps, and AI technologies to support and sustain the Quality of the Future vision.#LI-ASGM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel