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Junior Commercial Associates

Há 7 horas

Rio de Janeiro, Rio de Janeiro, Brasil OnSpot Travel Solutions Tempo inteiro

We're Hiring: Junior Commercial Associates ( Entry Level role)

About the Role

OnSpot Travel Solutions is looking for a junior-level, commercially curious professional to support hotel participation in predefined commercial campaigns.

This role is ideal for early-career candidates or those transitioning into sales/commercial roles who want to build strong fundamentals in outbound outreach, commercial conversations, and CRM discipline—within a highly structured and supportive environment.

You will work from clearly defined scripts, campaigns, and processes, engaging with hotel contacts, collecting decisions, and escalating complex questions to senior team members when needed.

Role Summary

Support hotel participation in predefined commercial campaigns by conducting outbound outreach, presenting standardized value propositions, validating interest, and ensuring clear follow-up and documentation.

Success in this entry level commercial role comes from consistency, organization, and coachability.

Key Responsibilities:

  • Conduct outbound calls and emails to hotel contacts using predefined messaging

  • Present OnSpot and campaign opportunities clearly and confidently

  • Validate hotel interest in predefined commercial offers

  • Capture responses and guide conversations toward a clear yes / no / follow-up outcome

  • Follow up consistently according to guidelines and timelines

  • Escalate pricing, contractual, or technical questions to senior team members

  • Maintain accurate CRM records (calls, notes, outcomes, next steps)

  • Keep an organized pipeline and respect follow-up SLAs

  • Collaborate with internal teams when support is needed

  • Share market feedback and observations with the team

  • Meet daily and weekly activity targets while following process and quality standards

Required Skills & Experience:

  • Fluent in English and French (additional languages are a plus)

  • Comfortable speaking on the phone and writing professional emails

  • Interest in sales, hospitality, or commercial roles

  • Entry-level to early-career experience in customer service, sales, call centers, hospitality, or similar environments

  • Coachable mindset and willingness to follow structured processes

  • Ability to handle basic objections with guidance

  • Comfortable working toward clear activity targets

  • Strong organization and attention to detail

  • Basic computer skills and willingness to learn CRM tools (Salesforce experience is a plus but not required)

KPIs (Training-Aligned):

Activity: calls made, emails sent, follow-ups completed

Process: CRM accuracy, documentation quality, escalation compliance

Outcome: campaign validations supported

Quality: adherence to scripts, tone, and internal guidelines

Why Join Us:

  • Entry point into commercial and sales roles within hospitality

  • Strong structure, predefined campaigns, and hands-on coaching

  • Learn outbound sales fundamentals in a real business environment

  • Exposure to international hospitality markets

  • Clear expectations, support, and growth opportunities

Requirements

  • Reliable availability and punctuality

  • Stable internet connection

  • Functional computer/laptop and headset

  • Flexibility within agreed schedules

Apply now and start building your commercial career with OnSpot Travel Solutions.

Tipo de vaga: Autônomo / PJ

Pagamento: R$4.000,00 - R$6.000,00 por mês

Benefícios:

  • Auxílio-internet
  • Trabalho remoto