Corporate Services

Position Scope

As a Corporate Services & Studio Compliance Specialist, you are responsible for ensuring that internal processes related to corporate support and studio operations run smoothly and in full compliance with both internal policies and external regulations. You will work autonomously, taking full ownership of your scope, from managing documentation to coordinating with internal and external teams. This role demands more than just reliability, it calls for a proactive mindset, unwavering accountability, and a keen eye for detail. Your ability to anticipate needs, solve problems independently, and deliver excellence is key to the success of the team and the business.

Main duties and Responsibilities

• Proactive and Autonomous Approach:

Demonstrates a proactive, detail-oriented approach, operating independently within the designated scope, with full ownership of studio compliance and departmental operations. While tasks are carried out autonomously, all actions, decisions, and projects must be carefully coordinated with and approved by the Head of Department and the global team. This ensures compliance with iGaming regulations and legal standards, which are critical to the business's operational integrity.
- Team Collaboration and Communication:

Actively facilitates effective collaboration and communication within the team, contributing to achieving common objectives and fostering a cohesive, high-performing work culture. Close collaboration with both local and global teams is essential to ensure all activities align with the company's strategic goals and compliance requirements.
- Studio Operations Compliance:

Works in close collaboration with Project Managers, Studio Production, and Procurement departments to ensure compliance across all studio operations. Every task, from procurement to maintenance, must be pre-approved by the Head of Department and the global team to guarantee all processes meet the necessary regulatory standards.
- Salesforce Management:

Utilizes Salesforce, a global software solution supporting multiple interconnected hubs, to ensure reliable traceability at both local and global levels. This software tracks the complete lifecycle of gaming equipment from purchase through installation, maintenance, and eventual decommissioning. Key responsibilities include:

• Ensuring accurate and up-to-date records, facilitating complete control over the security, legitimacy, and traceability of data at any given time.
• Facilitating real-time stock monitoring to enhance inventory control by automatically deducting gaming equipment from related invoices and stock as it's allocated to specific studios.
• Tracking and adding upcoming equipment orders, ensuring seamless workflow and mitigating human errors in the process.
• Generating detailed reports for audit and regulatory purposes when required, ensuring transparency and operational readiness.
• Ensuring accurate and up-to-date records, facilitating complete control over the security, legitimacy, and traceability of data at any given time.
• Facilitating real-time stock monitoring to enhance inventory control by automatically deducting gaming equipment from related invoices and stock as it's allocated to specific studios.
• Tracking and adding upcoming equipment orders, ensuring seamless workflow and mitigating human errors in the process.
• Generating detailed reports for audit and regulatory purposes when required, ensuring transparency and operational readiness.
• SharePoint Utilization:

Leverages SharePoint as a centralized platform for document management and collaboration. SharePoint supports effective storage, sharing, and management of technical documentation, including compliance reports, certifications, and maintenance logs. Responsibilities include:

• Ensuring all technical documentation and digital archives are stored securely, and easily accessible for both operational and audit purposes.
• Organizing and maintaining the document control process, making sure all changes, updates, and new entries are accurately logged to maintain alignment with compliance requirements.
• Coordinating the internal review process, ensuring that all documents are up to date and approved before being finalized.
• Ensuring all technical documentation and digital archives are stored securely, and easily accessible for both operational and audit purposes.
• Organizing and maintaining the document control process, making sure all changes, updates, and new entries are accurately logged to maintain alignment with compliance requirements.

• Coordinating the internal review process, ensuring that all documents are up to date and approved before being finalized.

• Regulatory Documentation and Notifications:

Prepares timely and accurate regulatory documentation and notifications to the Malta Gaming Authority (MGA), including studio authorizations, layout changes, number of total gaming equipment, notification of starting new live operations in a new building. This process must be coordinated and approved by the Head of Department to ensure compliance with legal standards.

• Corporate Social Responsibility (CSR) Management

Independently manages the planning and execution of CSR (Corporate Social Responsibility) initiatives and events, should the decision be made to pursue such campaigns in the future. This involves identifying potential CSR opportunities, coordinating with internal and external stakeholders, organizing resources, and ensuring that events are impactful and compliant. All actions and decisions related to CSR activities must be coordinated with and approved by the Head of Department and the global team to ensure alignment with operational standards and compliance requirements.

• Support for Office Renovations and Internal Events:

Provides support for office renovations, company updates, and internal events, with a focus on operational efficiency, cost control, and ensuring compliance with internal standards. Coordination with the global team and Head of Department is essential for all major changes or initiatives.

• About Salesforce and SharePoint:

• Salesforce:

Salesforce is a global software platform that helps track and manage the full lifecycle of gaming equipment across multiple Studio locations. It ensures reliable traceability on both global and local scales, allowing the company to maintain full control over equipment movements, changes, and technical assessments. Salesforce facilitates seamless inventory control, automated notifications for regulatory deadlines, and precise stock management, making it a significant tool for maintaining compliance. Its real-time updates and detailed reporting capabilities allow for enhanced audit readiness and operational transparency.

• SharePoint:

SharePoint is used to securely manage and store technical documentation and regulatory compliance records. It ensures all documentation is centralized, well-organized, and easily accessible for internal teams and external auditors, while also supporting collaboration through easy document sharing and real-time updates on ongoing projects. SharePoint's integration with other tools enhances the workflow, ensuring that all compliance data is always up-to-date and available.

Requirements:

• Background in operational and compliance support.
• Excellent attention to detail.
• 1-3 years (minimum) administrative support.
• Fluency in English with strong written and verbal communication skills.
• Previous experience in the iGaming industry would be a plus.

Benefits:

• Competitive salary.
• Additional earnings of €500,00 NET for each successful job referral to ARRISE.
• Special referral campaign of a €2.000,00 NET referral bonus for Turkish speakers.
• Private health insurance from day one.
• FitPass membership for sports activities and discounts at popular brands after 3 months.
• An exceptional studio space in a modern office building in New Belgrade.
• International work environment.
• Opportunities for advancement to higher positions in online casino.
• Grow with ARRISE | Learning Hub -personalized learning, gamified growth, and endless career development at your fingertips

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