New England Virtual Clinician- Full Time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you'll engage with health plan members primarily online, helping to close gaps in care.

Signify Health, part of CVS Health, is hiring full-time, board-certified nurse practitioners to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you'll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions.

In this role, you will:

• Conduct online "Video Visits" with health plan members, working in a private space with adequate internet connection 

• Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month

• Execute a strong visit completion rate, consistently pacing 220+ completed visits per month

• Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)

Other role expectations and requirements:

• Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)

• Consistently engage with regular manager, team and clinical meetings

• Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics 

• Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)

• Maintain board certification 

• Maintain multi-state licenses (preferred) Washington and California 

• Primary coverage areas include but are not limited to: Connecticut, New York, Massachusetts, Rhode Island, Maine, Vermont, New Hampshire

• Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)

Additional Required Skills, Abilities and Working Environment: 

• Clinicians will be dedicated to providing Video Visits ("telehealth") services only

• Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.

• While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses

• Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices

• Effective verbal, written, and electronic communication skills

• Ability to work without direct supervision and practice autonomously

• Proficiency with information management and technology

Discover the stability of becoming a full-time Signifier

Full-time employees qualify for our comprehensive benefits package, including: 

• The security of a base salary plus incentive structure (based on the number of in-home visits completed) 

• Malpractice insurance coverage (during Signify Health-related activities)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.