Area Manager, Outbound, Night Shift, Fulfillment Center
Há 7 dias
We are looking for a dynamic, results-oriented Area Manager to lead Outbound operations (collection, packaging, and shipping) in our distribution center. This role directly manages associates and requires a balance between strategic thinking, operational execution, and people leadership.
This position will operate in a distribution center environment with exposure to varying temperatures depending on the season and location. Must be available to accommodate flexible layover needs, including night shifts and weekend rotations.
Key job responsibilities
- Lead, develop, and manage a team of associates across multiple shifts
- Drive operational excellence through the management of KPIs, including productivity, quality, and safety metrics
- Implement and maintain standardized work processes to ensure consistent performance
- Conduct daily shift meetings and communicate business updates to the team
- Manage workforce planning and staffing to meet business demands
- Lead problem solving initiatives using Lean/Six Sigma methodologies
- Ensure compliance with safety protocols and workplace standards
- Train and develop first-level associates and supervisors
- Collaborate with support teams (HR, Safety, Training) to drive continuous improvement
- Manage performance through data analysis and actionable insights
A day in the life
- Labor monitoring and management
- Monitor Idle Time (TOT)
- Track productivity rates
- Manage break times
Address frequency/attendance issues
Monitoring of adherence to processes
- Quality audits
- Safety hikes
5S compliance checks
Performance management
- Real-time coaching
- On-site training
Documentation of performance issues
Problem solving
- Address equipment issues
- Resolve process bottlenecks
- Manage inventory discrepancies
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak, write, and read fluently in English
- Employee and performance management experience
PREFERRED QUALIFICATIONS
- Knowledge of Kaizen and Lean methodology techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job details
BRA, MG, Betim
Fulfillment & Operations Management
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