Finance Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Manager, Latam GTM Finance role, part of the Americas GTM Finance team, is a critical position partnering with Latam Sales leadership in driving impactful FP&A insights into bookings, OPEX spend, headcount, and divisional P&L to enable resource optimization and deeper accountability.

ServiceNow is seeking someone with well-honed GTM Finance experience supporting Latam as a region, with versatility in collaborating with a growth-oriented sales leadership and cross-functional teams in scaling this pivotal segment within the Americas.

• Lead GTM Finance efforts for Latam, including financial planning, forecasting, reporting, and related topline metrics to enable effective leadership decision making at Americas and WW levels.
• Establish GTM Finance capabilities in segment as a force multiplier, acting as a trusted advisor for Latam Sales leadership, Finance and sales ecosystem.
• Manage end-to-end financial reporting and analytics efforts by developing scalable processes that drive timely insights, automation, and performance visibility across the business.
• Collaborate with teams globally, including counterparts in GTM Finance, Corporate Finance, Accounting and Revenue to leverage best practices, create and improve systems and processes to optimize business decision making analytics and insights.

Qualifications

To be successful in this role, we need someone with:

• Bachelor's degree in Business Administration, Finance, Economics, Accounting, or comparable quantitative field.
• 7+ years of progressive FP&A, Sales Finance, or related experience (e.g. Corporate Finance, Strategy, Management Consulting) with a focus on technology; familiarity with software industry and SaaS metrics.
• Demonstrated ability to navigate complex, multinational environments and deliver insights across Latin American markets.
• Self-starter with an inquisitive mind, eager to challenge the status quo and provide recommendations. Ability to adapt quickly to change and champion the advancement of FP&A processes, tools, and financial modelling to improve the FP&A and overall finance function.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate with both finance and non-finance stakeholders.
• Great understanding of financial modeling and quantitative analysis.
• Proven track record of building collaborative relationships with stakeholders from various backgrounds; experience partnering with Sales a plus.
• Proficiency in MS Excel and PowerPoint, with working knowledge of visualization tools (i.e. Tableau/Power BI/BOBJ) and financial reporting systems. AI-related skills a plus.
• MBA or relevant graduate degree from top-tier institution or similar academic experience preferred.
• Fluency in English (required) and Spanish (preferred).

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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