Senior Process Associate

Há 7 dias

Nova Lima, Minas Gerais, Brasil Infosys Tempo inteiro R$30.000 - R$45.000 por ano

Infosys Brazil is looking for professionals with the profile of Service Desk to join our team.

Responsibilities:

  • Provide support across Latin America, interacting with clients via chat (85%) and calls (15%);
  • Level 1 support (handling questions, routing requests, and providing IT service assistance).

Requirements:

  • Knowledge in IT, microcomputing, Windows, and Microsoft Office suite;
  • Advanced Spanish for conversation.

Work Model: On-site (at the office in Nova Lima/MG)
Working Hours: Monday to Saturday, from 8:00 AM to 2:20 PM

Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.

  • Senior Process Specialist

    1 semana atrás

    Nova Lima, Minas Gerais, Brasil Infosys Tempo inteiro R$40.000 - R$80.000 por ano

    Infosys Brazil is looking for professionals with the profile of Talent Acquisition to join our teamMain activities and responsibilities:• Process, support & perform quality checks on all:-a. Talent Acquisitionb. Onboardingc. Separation d. Offboardinge. Contingent Worker Strategy & Managementf. HR Operations Strategy & Management  Activities• Provide...

  • Senior Process Specialist

    2 semanas atrás

    Nova Lima, Minas Gerais, Brasil Infosys Tempo inteiro R$80.000 - R$120.000 por ano

    A Infosys Brasil está procurando profissionais com o perfil de Comprador para se juntar à nossa equipe.Principais atividades e responsabilidades:Inglês avançado (nível de conversação);Realizar eventos de compra pontuais;Conduzir interações com as partes interessadas;Preparar análises de propostas, estratégias de negociação e revisão de...

  • Senior Process Specialist

    1 semana atrás

    Nova Lima, Minas Gerais, Brasil Infosys Tempo inteiro R$40.000 - R$60.000 por ano

    A Infosys Brasil está procurando profissionais com o perfil de Comprador para se juntar à nossa equipe.Principais atividades e responsabilidades:Inglês avançado (nível de conversação);Realizar eventos de compra pontuais;Conduzir interações com as partes interessadas;Preparar análises de propostas, estratégias de negociação e revisão de...

  • Senior Consultant

    1 semana atrás

    Nova Lima, Minas Gerais, Brasil Avanade Tempo inteiro US$104.000 - US$156.000 por ano

    We are hiring a Senior Intelligent Automation Consultant to develop scalable solutions using Microsoft Copilot Studio, Azure Open AI, and Power Platform. You will work on process optimization and cloud integration projects, collaborating with US-based clients. Strong English communication is required.Come join usAre you passionate about automation, cloud...

  • Senior Consultant

    Há 7 dias

    Nova Lima, Minas Gerais, Brasil Avanade Tempo inteiro R$90.000 - R$120.000 por ano

    Come join usAre you passionate about automation, cloud integration, and AI innovation? Join our team as a Senior Consultant and help shape intelligent, scalable solutions using Microsoft Copilot Studio, Azure Open AI, and Power Platform. You'll work directly with US clients, driving digital transformation through cutting-edge technology in a collaborative...

  • Senior Power BI

    1 semana atrás

    Nova Lima, Minas Gerais, Brasil Avanade Tempo inteiro R$90.000 - R$120.000 por ano

    Come join usIf you're passionate about transforming data into strategic insights, this opportunity is for you. As a Senior Developer specializing in Power BI and Microsoft Fabric, you'll collaborate with cross-functional teams to deliver impactful BI solutions. Your skills will be key in migrating capacities, building dashboards, and ensuring data accuracy...

  • Client Success Partner

    Há 2 dias

    Nova Lima, Minas Gerais, Brasil Gartner Tempo inteiro R$60.000 - R$120.000 por ano

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Account Executive, LE/GE, GTS

    Há 4 dias

    Nova Lima, Minas Gerais, Brasil Gartner Tempo inteiro R$60.000 - R$120.000 por ano

    The Account Executive is a field-based for São Paulo, candidates applying must live in the territory, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy...

  • Account Executive, LE, GTS

    Há 4 dias

    Nova Lima, Minas Gerais, Brasil Gartner Tempo inteiro R$80.000 - R$120.000 por ano

    About this role:The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also...

  • Account Executive, LE/GE, GTS

    Há 4 dias

    Nova Lima, Minas Gerais, Brasil Gartner Tempo inteiro R$80.000 - R$200.000 por ano

    About this role:The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also...