Developer Experience/Technical Writer

Join ABC Fitness, the leading technology provider for the fitness industry

Job Description

Join ABC Fitness and become part of a culture that's as ambitious as it is authentic. Let's transform the future of fitness—together

Our Values

Best Life

We believe great work begins with great people. That's why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

One Team

From day one, you'll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

The Developer Experience / Technical Writer is responsible for maintaining and improving the quality, clarity, and accuracy of ABC Fitness Solutions' customer-facing API documentation. This role ensures that API documentation is complete, technically correct, and easy for external developers and partners to use. The Technical Writer will collaborate with product, engineering, and integration teams to create and maintain comprehensive API guides, examples, and developer resources that enhance the overall API experience for clients of ABC's product suite, including Glofox, Ignite, Trainerize, Commerce, and Gymsales.

Key Responsibilities

• Own the creation, review, and continuous improvement of all customer-facing API documentation.
• Partner with product managers, software engineers, and integration specialists to ensure documentation accurately reflects the current API functionality.
• Translate complex technical information into clear, accessible content tailored for external developers and technical stakeholders.
• Review new API releases and identify documentation updates or gaps to ensure timely publication of accurate content.
• Maintain consistency in documentation style, structure, and terminology across all API products and platforms.
• Work within established tools and processes (e.g., Swagger/OpenAPI, Markdown, Gravitee documentation portals) to manage and publish API content.
• Create tutorials, integration walkthroughs, and example code to help developers understand and implement ABC APIs efficiently.
• Conduct periodic audits of existing API documentation to verify accuracy, completeness, and alignment with product updates.
• Collaborate closely with global engineering and product teams to proactively identify areas for documentation enhancement.
• Serve as the internal advocate for external developers, representing the voice of the API user community in documentation and process decisions.

Required Knowledge, Skills, and Experience

• Bachelor's degree in Technical Communication, Computer Science, Information Systems, or related field (or equivalent work experience).
• 5–8 years of experience in API documentation, technical writing, or developer experience roles within software or SaaS environments.
• Proven experience creating or maintaining API documentation using tools such as Postman, Swagger (OpenAPI), or similar platforms.
• Strong understanding of RESTful APIs, JSON structures, and authentication schemes (OAuth 2.0, API Keys, JWT, etc.).
• Excellent English writing and communication skills with the ability to translate technical content into developer-friendly language.
• Experience collaborating with engineering teams to document APIs, SDKs, and integration workflows.
• Familiarity with API gateways or management platforms such as Gravitee is a plus.
• Experience with content management systems and version control (Markdown, GitHub, or similar tools).
• Attention to detail, strong organizational skills, and the ability to manage multiple documentation projects simultaneously.
• Ability to work independently while maintaining close alignment with global cross-functional teams.

Core Competencies (Aligned with ABC Values)

One Team

• Collaborates across departments to ensure consistent, accurate, and developer-friendly documentation.
• Works effectively with global teams to uphold documentation quality and alignment with engineering goals.

Growth Mindset

• Continuously improves the developer documentation experience by seeking feedback and innovating content delivery methods.
• Embraces learning about new technologies, APIs, and tools to maintain cutting-edge documentation standards.

Best Life

• Balances multiple priorities while maintaining quality, professionalism, and attention to detail.
• Contributes to a positive, supportive, and knowledge-sharing work environment.

WHAT'S IN IT FOR YOU:

• Purpose led company, committed to help changing people's lives through technology, with a Values focused culture of Best Life, One Team, Growth Mindset
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
• Health, dental and life insurance
• Meal & home office allowance
• App for monthly subscriptions to access gyms and studios.
• Educational partnership with great discounts in colleges, English schools and others
• Consigned loan paid directly through your payroll
• EAP – we get you psychological, legal, and financial assistance when you need it. Period.
• And more – so many benefits we couldn't even fit them all here

At ABC Fitness, we don't just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don't meet every requirement.

ABC'S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:

ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn't just the right thing to do—it's a business imperative. Learn more at

About ABC Fitness

ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.

From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Learn more at

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us