Operations Manager
2 semanas atrás
Our client is a company who acts as a Business Process Outsourcer. They are looking for an Operations Manager to join their team in Sao Paulo. The role is to handle one account on behalf of the company and the communication will be performed in English so fluency is required. Some responsibility will include:Strategic planning and execution to increase profitability, productivity and efficiency throughout the operation;Manage daily / weekly / monthly P&L;Develop annual operating budget and provide tax guidance for the department;Supervises the daily operation and its various components, ensuring compliance with the SOW and KPI goals; including CSAT, ESAT and KSAT; Prepares / reviews financial and / or operational analysis, and reports on a daily / weekly / monthly basis;Manage and develop a team of Coordinators according to the organizational management processes with a focus on developing a highly motivated Contact Center;Implement processes to ensure that teams can manage their operations by day, week and month to prioritize their actions on a day-to-day basis;Participation in the development and implementation of policies and procedures in the units;Participation in meetings with clients, as requested;Develop or support the development and implementation of policies and procedures consistent with those of the organization;Education, Experience and Skills RequiredPrevious experience in a management position for a Call Center/Contact CenterSignificant experience with people management Experience working with global accountsFluent English
-
Operations Manager
Há 4 dias
São Paulo, São Paulo, Brasil LTK Brazil Tempo inteiroA missão da LTK é empoderar criadores de conteúdo para que consigam atingir sucesso econômico. Temos um grande desafio pela frente e procuramos pessoas que queiram criar, inovar, disruptar e ajudar a desenvolver uma nova indústria para compor o nosso time.Os membros do nosso time são encorajados a inovar constantemente, criando valor para o nosso...
-
Operations Manager
Há 4 dias
São Paulo, São Paulo, Brasil LTK Brazil Tempo inteiroA missão da LTK é empoderar criadores de conteúdo para que consigam atingir sucesso econômico. Temos um grande desafio pela frente e procuramos pessoas que queiram criar, inovar, disruptar e ajudar a desenvolver uma nova indústria para compor o nosso time.Os membros do nosso time são encorajados a inovar constantemente, criando valor para o nosso...
-
Sales Operations Manager
Há 13 horas
São Paulo, São Paulo, Brasil Cognizant Technology Solutions Tempo inteiroSales Operations Manager - SDMA Sales Operations Manager - SDM is a senior executive leader with ultimate oversight of the operation. This role is for a highly self-motivated individual who is driven to achieve results and grow a large organization. You'll thrive in a constantly changing and fast-paced environment, dealing with different and complex...
-
Operations & Logistics Manager
1 semana atrás
São Paulo, São Paulo, Brasil Uber Tempo inteiroAbout the RoleThe team is responsible for all operations related to Airports, Events and Venues from the rider and driver experience to pricing and partner management of our ongoing partnerships.This Operations Manager, will handle the partner management for all our airports, as well as analyzing and defining strategies to optimize the airports marketplace...
-
Retail Operations Manager
2 semanas atrás
São Paulo, Estado de São Paulo, Brasil Beijing Foreign Enterprise Management Consultants Co.,Ltd. Tempo inteiroOn behalf of Huawei, a world-renowned information and communication technology company, we are looking for talents for the position of Retail Operations Specialist / Junior Retail Manager to join our retail operations team.KEY RESPONSIBILITIESOversee end-to-end retail store operations, ensuring consistent store image, visual merchandising, and sales...
-
Operations Manager
2 semanas atrás
São Paulo, São Paulo, Brasil HYPR Tempo inteiroSobre a HYPRAHYPRconstrói infraestrutura de decisão baseada em atividade econômica real no mundo físico. Atuamos entre dados geoespaciais, alocação de capital e execução em escala.Estamos buscando um(a)Operations / Process Managerpara estruturar, otimizar e escalar nossos processos internos. O foco é simples: transformar estratégia em execução...
-
Operations Manager
Há 4 dias
São Paulo, São Paulo, Brasil HYPR Tempo inteiroA HYPR constrói infraestrutura de decisão baseada em atividade econômica real no mundo físico. Atuamos entre dados geoespaciais, alocação de capital e execução em escala.Estamos buscando um(a) Operations / Process Manager para estruturar, otimizar e escalar nossos processos internos. O foco é simples: transformar estratégia em execução...
-
Regional Operations Manager, Marketplace
1 semana atrás
São Paulo, São Paulo, Brasil Uber Tempo inteiroAbout the RoleMarketplace is a team within the Rides LatAm Central Operations organization, dedicated to optimizing our operations. Earners and riders are the people who connect in our marketplace - and we manage both sides, ensuring competitive pricing and accurate pick-up times for our riders, while also guaranteeing equitable earnings and optimal...
-
Operations Manager
1 semana atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiroCompany Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Operations Manager
2 semanas atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiroCompany OverviewDiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
