Support Specialist

1 semana atrás


Campina Grande, Brasil Quantum World Technologies Inc. Tempo inteiro

Support Specialist – Quantum World Technologies Inc.– Campina Grande, Paraíba, Brazil.What You'll DoSupport day-to-day EUC operations: hardware and software troubleshooting, patching, imaging, security updates, asset inventory, disposal.Deploy and manage endpoints (Windows, macOS, iOS, Android) using Intune, SCCM / MECM, Jamf, Autopilot, and VDI.Administer Azure AD, Exchange, SharePoint; enforce compliance (SAML, SCIM, MFA, SSO) and enhance endpoint security (Defender, encryption).Maintain documentation, knowledge base, and asset reports; provide vendor coordination and Level-1 / 2 / 3 support.Lead device provisioning recommendations, hardware refresh cycles, user training, and helpdesk hand-offs.Configure MS Office 365 clients and troubleshoot related issues.Provide end-user support both on-site and remotely.Expertise You'll BringEndpoint management with Intune, SCCM / MECM, Jamf, Autopilot.Microsoft Modern Desktop, Azure AD, Exchange, Office 365.PowerShell, Batch, Terraform, and Ansible for scripting and automation.Experience with VDI, desktop virtualization, and cloud-native/DevOps fundamentals (CI/CD, containers).Networking fundamentals, MDM, A/V support, Linux basics.Intune / SCCM self-service image builds and endpoint security.Jamf, Virtual Desktops (WVD, VMware, Citrix), hybrid cloud (Azure / AWS / GCP), and ITSM toolchains (ServiceNow).Nice to HaveMicrosoft certifications: Azure Administrator, Intune, SCCM, Autopilot.Jamf Pro Certified.Experience with AWS / Azure / Google Cloud for hybrid support.Security certifications: Microsoft Security, CompTIA Security+, CISSP / CEH.ITSM / ServiceNow knowledge for ticket communities.Zero-trust endpoint compliance, MDM for remote workforce.#J-*****-Ljbffr


  • Support Specialist

    1 semana atrás


    Campina Grande, Brasil Quantum World Technologies Inc. Tempo inteiro

    Support Specialist – Quantum World Technologies Inc. – Campina Grande, Paraíba, Brazil. What You'll Do Support day‑to‑day EUC operations: hardware and software troubleshooting, patching, imaging, security updates, asset inventory, disposal. Deploy and manage endpoints (Windows, macOS, iOS, Android) using Intune, SCCM / MECM, Jamf, Autopilot, and...

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  • Support Specialist

    Há 5 dias


    Praia Grande, Brasil Quantum World Technologies Inc. Tempo inteiro

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