Product Support Engineer
2 semanas atrás
Zoho is one of the world's most prolific software companies.With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself.With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.Role: Product Support Engineer - Partner RelationsLevel: SpecialistJob Location: Florianópolis, Santa Catarina, BrazilWe are looking for a Partner Support Agent (specialist level) with solid experience in CRM and Help Desk platforms to work in a dynamic corporate environment, supporting our partners in solving complex issues and adopting technological solutions.This position is responsible for providing L2 and L3 technical support, collaborating closely with internal and development teams to ensure excellence in Zoho's partner service experience.Responsibilities:Act as the main technical point of contact for partners;Provide technical support via email, chat, and calls for Zoho Services to Zoho Partners in Brazil;Diagnose and resolve issues related to integrations, automations, and system customizations;Support onboarding and implementation teams during technical transitions;Participate in technical meetings with process stakeholders;Document solutions and contribute to the internal knowledge base.Mandatory Requirements:Strong team player;Dedicated professional willing to provide extended support to Zoho Partners and Customers;Self-motivated and able to work under pressure;Previous experience in Application Support or other technical roles;Proven experience in implementation or technical support for platforms such as:Zoho, Salesforce, Microsoft Dynamics, HubSpot, or Zendesk;Advanced knowledge of integrations, APIs, automations, and platform customizations;Fluent English (reading, writing, and speaking);Strong analytical and proactive approach with the ability to solve complex technical problems.Nice to Have:Certifications in any of the mentioned platforms (e.g., Zoho CRM Certified Admin, Salesforce Admin, etc.);Experience with Deluge, JavaScript, and SQL;Previous experience in projects with large companies or multinational environments.
-
Technical Support Engineer
2 semanas atrás
Balneário Camboriú, Brasil Velozient Tempo inteiroWe are looking for a full-time, remoteTechnical Support Engineerwith 2+ years of software support experience to join our U.S. client's customer support team.In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues.You will work closely with the Sales, Customer Success, Engineering,...
-
Senior Full Stack Engineer
Há 2 dias
Balneário Camboriú, Brasil Georgiatek Systems Inc. Tempo inteiroJob Title:Senior Full Stack Engineer (Java + Node.js)Location:Remote – Brazil or MexicoAbout the RoleWe are seeking a highly skilled Senior Full Stack Engineer with strong expertise in Java-based distributed systems and stream-based processing.In this role, you will design, build, and operate backend services that support high-throughput workloads,...
-
Full Stack Engineer, Brazil
2 semanas atrás
Camboriú, Brasil Optibus Tempo inteiroAbout Optibus:Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide.Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
-
ANALISTA DE INTELIGÊNCIA COMERCIAL
Há 5 dias
Balneário Camboriú, Brasil Printbag Embalagens Tempo inteiroANALISTA DE INTELIGÊNCIA COMERCIAL - Printbag Embalagens Printbag Embalagens is seeking a Business Intelligence Analyst to consolidate and analyze commercial data, generate strategic insights, and identify market opportunities, trends, competition, and process improvements. Mission Consolidate and analyze data to generate strategic information that supports...
-
Full Stack Engineer
Há 3 dias
Camboriú, Brasil Georgiatek Systems Inc. Tempo inteiroSenior Full Stack Engineer (Java + Node.js)Location: Brazil (Remote)Duration: Long Term Type: Contract/PJKey ResponsibilitiesDesign, implement and maintain distributed backend services using Java and Node.js.Build and optimize message-driven architectures and data pipelines using Apache Kafka.Develop scalable, resilient APIs and backend components.Write...
-
Product Development Manager
Há 6 dias
Balneário Piçarras, Brasil Newell Brands Tempo inteiroNewell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our...
-
Camboriú, SC, Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals who...
-
Analista De Inteligência Comercial
Há 3 dias
Balneário Camboriú, Brasil Printbag Embalagens Tempo inteiroANALISTA DE INTELIGÊNCIA COMERCIAL - Printbag EmbalagensPrintbag Embalagens is seeking a Business Intelligence Analyst to consolidate and analyze commercial data, generate strategic insights, and identify market opportunities, trends, competition, and process improvements.MissionConsolidate and analyze data to generate strategic information that supports...
-
Product Development Manager
1 semana atrás
Balneário Piçarras, SC, Brasil Newell Brands Tempo inteiroNewell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our...
-
Resource Manager, Professional Services
1 semana atrás
Balneário Camboriú, Brasil Cai Software, Llc Tempo inteiroJoin to apply for the Resource Manager, Professional Services role at CAI Software, LLC2 weeks ago Be among the first 25 applicantsJoin to apply for the Resource Manager, Professional Services role at CAI Software, LLCTitle: Resource Manager, Professional ServicesBusiness Unit: Graphic CommunicationsDepartment: Customer & Professional Services Location:...