Service Engineer

Service Engineers dont just fix things.Not at Tetra Pak.As a Service Engineer with us youll foster trusting and authentic relationships with customers.Youll think for yourself.And youll be proactive confident you have the support of a world-leading food processing and packaging company.Why is it this way Because it matters to us that you can be at your best.Thats what makes us who we are meeting the needs of billions in more than 160 countries.We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.Job SummaryBe the face of Tetra Pak.Deliver excellence where it matters most.As a Service Engineer youll lead the charge in delivering high-quality service to our customers.From troubleshooting complex issues to training operators and supporting contract performance youll play a key role in ensuring our equipmentand our customer relationshipsrun smoothly.As a part of our Customer Service Operations team you will be first in the field to maintain food processing and packaging equipment at our customers facilities.As someone who prides themselves on getting to the root of the problem youll be part of the mission to keep food production going for hundreds of millions of people in more than 160 countries.Our equipment is a crucial part of the food processing and packaging industry.Thats why keeping it maintained to its optimum performance is a huge priority not only for us but for our customers and the communities they serve.This is your opportunity to build a meaningful career while helping us make an impact to be proud of food people and the planet.The position is based in Goiãnia Goiás.You will be travelling up to 80% of your time to our customer sites.Tetra Pak is not sponsoring work visas or relocation for this position.We strongly encourage applications from individuals belonging to underrepresented or minorized groups including women Black Indigenous LGBTQ people people with disabilities and others.What you will doAs a Service Engineer you will travel to customer sites to :Perform preventive and corrective maintenance troubleshooting and installations;Analyze technical issues and elevate when needed using standard operating processes;Train customer operators and support production efficiency;Monitor service contracts and contribute to business development;Ensure compliance with safety food quality and reporting standards;Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery;Maintain a clean safe work environment;Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team.We believe you haveUp to 03 years of experience in maintenance service or installation roles;Education in industrial systems automation or process engineering;Mechanical / electrical / automation knowledge;Ability to travel up to 80% of the time;Intermediate level of English (written and verbal);A proactive customer-first mindset.We Offer YouA variety of exciting challenges with ample opportunities for development and training in a truly global landscape;A culture that pioneers a spirit of innovation where our industry experts drive visible results;An equal opportunity employment experience that values diversity and inclusion;Market competitive compensation and benefits with flexible working arrangements;If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on November ******* .Diversity equity and inclusion is an everyday part of how we work.We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed.We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.We are committed to building an inclusive workplace and welcome applications from all individuals regardless of background identity or personal characteristics.If you require a reasonable accommodation to complete an application participate in an interview undergo an assessment or engage in any part of the selection process please complete this request form : Accommodation RequestOur Careers site has a dedicated page to DEI - Diversity equity and inclusion Tetra Pak GlobalKey SkillsDebugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,TroubleshootingEmployment Type: Full TimeExperience: yearsVacancy: 1#J-*****-Ljbffr