Quality Analyst

Há 5 dias

São Paulo, São Paulo, Brasil Revolut Tempo inteiro

**About Revolut**
People deserve more from their money.
More visibility, more control, and more freedom.
Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture.
In recognition of our outstanding employee experience, we've been certified as a Great Place to Work.
So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission.
And we're looking for more brilliant people.
People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
**About the role**
The Financial Crime Operations department is at the forefront of Revolut's efforts to keep customers and their money safe.
These special agents work directly with customers to resolve issues and flag potential concerns.
Using cutting-edge technology, we aim to prevent financial crime in a way the financial world hasn't seen so far.
We're looking for a FinCrime Quality Analyst to join our Compliance team.
You'll be in charge of getting to the bottom of customer issues, working closely with other colleagues to investigate fraud cases, and always delivering an outstanding customer experience.
We're a global fintech, so we have to be available 24/7.
That sometimes means working nights and weekends.
We'll compensate you for night shifts, but we understand this still isn't for everyone so please bear that in mind before applying.
**What you'll be doing**
- Completing monthly Quality Control (QC) activities by focusing on identifying successes and failures in compliance teams work
- Highlighting and reporting any issues to Quality Control and FinCrime managers
- Providing feedback to analysts and identifying root-cause analyses of errors
- Delivering refresher sessions to analysts struggling with quality performance
- Coaching new joiners
- Learning all procedures across the compliance department
- Collaborating with other teams across different locations
- Carrying out ad-hoc duties as required
**What you'll need**
- 1+ years of experience in a compliance-related function
- Good AML knowledge
- A solid understanding of compliance issues and regulatory requirements within financial services, including key processes, practices, systems, and controls
- High attention to detail
- Impressive analytical skills
- Readiness to take ownership and responsibility
- Fluency in English with excellent communication skills
- Flexibility with responsibilities and a positive attitude towards changes to role, objectives, priorities, and targets
**Nice to have**
- Fluency in another language
- Practical knowledge of Google Suite
**Compensation range**
- Vilnius: €2,200 - €3,100 gross monthly*
- Lithuania: €2,200 - €3,100 gross monthly*
- Other locations: Compensation will be discussed during the interview process
**_ We won't ask for payment or personal financial information during the hiring process._**_ If anyone does ask you for this, it's a scam.
Report it immediately._

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