Registration Admin- Talent Pool

Job Title: Registration Admin - Talent PoolEmeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.We are looking for suitably qualified candidates to join our talent pool of candidates to work during our registration period.These will be contract roles based in the following departments.FinanceAssisting the finance team with Student Administration and or Registration, Pre-reg fees, App fees, Deposits and Tuition FeesBill of Costs, tracing and tracking of payments and receipting of pre-reg and app fees in student system, manual invoices, other finance reg admin (outstanding bursary documentation, checking accounts)Accurate processing of card payments.Communicates with internal departments as and when required in order to maintain an accurate position on students accounts.Attend to walk in account payers/academic queries.Handle account payers complaints, provide appropriate solutions and alternatives.Assist with student fees emails as and when required to resolve student/account payer queries.Taking incoming callsChecking of refunds and whether all required documents have been submitted.Attend to additional ad hoc administrative duties as and when required.Student Recruitment/SalesCalling students to come and registerCalling students to follow up on documentsData capturingAssessing completeness of a registrationAssisting students to registerAccurate capturing of prospective student information, appointment forms and applications onto STASY and all applicable reports.Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).Responsible for all marketing stock and promotional materials.Ensuring that all interview rooms are stocked with appropriate marketing collateral.Assisting Students Advisors with all database administration and associated correspondence.Responsible for the integrity of data across all systems relating to the information for prospective prospective students and applicants.Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.Admissionsstudent applications and admission administrationCollaborates with the campus teams to generate student admissions related queries.Follows up with the campus teams for missing student information in order to finalise all student admissions related queries.Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.Liaises with the campus teams during the admission evaluation process and assessment.Escalates admission queries to the Head: Academic Operations.Documents management and issuance of appropriate admission letters.Checks the accuracy of student registration information on an ongoing basis.Determines conditions associated with student admission and follows up on them thereafter.Determines the eligibility of the admittees onto academic programmes.Tracks student admissions through to registration.Reports on admission progress to the Head: Academic OperationsAdheres to established service level agreements of the admissions process set by the organisation.Works with the Finance department on finance related issues of admission.Works with the campus team to ensure admission compliance for the campus.Student registration administrationChecks pre-requisites for 1st to 2nd semesterVerifies registrations against the admission criteriaChecks the accuracy of student registration information on an ongoing basisFollows up on all outstanding documentation and uploads once received.Determines maximum completion time and credit load of such registrations.Ensures compliance of international students from a document perspective.Adheres to the International Student Policy/Procedure and updates reports regularly.Adheres to the established service level agreements of the registration process set by the organisation.Assist students with completion of online registration contacts on and off campusAssist students with registration queries on campus or via the FAQ BOTAssist with student requests on Assist for adding and deregistering modulesMinimum Qualification RequirementsMinimum of a Matric CertificateDiploma/Degree will be advantageousMinimum Work Experience Requirements0 - 2 years work experienceExperience in Administration, Sales, Finance and Customer services will be preferable.Application InstructionsTo apply for the vacancy, interested candidates should submit their updated CV.Credit verifications to be conducted for all finance positions.Application ResponseOnly shortlisted candidates will be contacted for further selection process.Technical SupportShould you experience technical difficulties applying for the position, kindly use the following URL for further assistance: Emeris is an Equal Opportunity Employer.However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act.The company reserves the right to close or place the vacancy on hold at any time, without prior notice.#J-*****-Ljbffr