Customer Service Representative Bilingual

Há 2 dias


Fortaleza, Brasil Influx. Inc Tempo inteiro

Influx builds full-service customer support teams that can flex and scale monthly.We enable companies of all sizes to deliver consistent and high-quality service 24/7.**_Our team is growing and we are looking for highly competent Customer Service Agents for voice support._****Job description**You'll be tasked with answering customer questions.You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.Tasks include:- Diagnose and solve the customers' problems- Communicate effectively via phone with our customers- Coordinate effectively with peers and your manager- Contribute to a high-performance and friendly workplace culture**Requirements**:- Excellent written and verbal English and French communication skills (Fluent/Native level)- Strong problem-solving skills- Team player- Quiet environment- free of distractions and background noise- Experienced as a Voice Support agent is a bonus- Willing to work on Weekends (Saturday and Sunday)- Flexible working hours/day- Attention to details- Own a fully-functional laptop- High-speed, reliable internet connection- Keen attention to detail- Strong organizational skills- Ability to thrive in a remote work environment**Benefits**:- The flexibility of working from home without having to go to the office- Work with clients in the USA, EU, and elsewhere- Extensive opportunities to learn from, and work with, high-performing colleagues- Career opportunitiesWe're a fast-growing startup with roles and positions to grow into**Job Types**: Full-time, Contract**Salary**: R$2,****** - R$2,****** per month



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