Dynamics 365 Solutions Designer

1 semana atrás

Salvador, Brasil Bebeetransformation Tempo inteiro

We are seeking a senior Dynamics 365 Customer Engagement (CE) specialist to lead strategic technical assessments, simplify complex CRM ecosystems, and define long-term transformation roadmaps.As part of this role, you will evaluate current Dynamics 365 CE architecture, customisations, entity model, and configuration.Identify sources of complexity, performance bottlenecks, and fragility.Recommend strategies to simplify the architecture and reduce technical debt.Key responsibilities include analysing integrations, reviewing data flows, reconciliation challenges, and environment promotion processes.Propose robust data governance and integration patterns.Assess Azure DevOps pipelines and multi-environment deployment practices.Recommend automation improvements for deployment reliability.Your findings and recommendations will be presented in a report, and you will define a short-term stabilisation and medium-term optimisation roadmap.Prepare a proposal for next-phase implementation.The ideal candidate has senior-level expertise in Dynamics 365 CE, with strong experience in integration technologies: Dataverse APIs, ESB messaging, web services.Deep knowledge of Azure DevOps, CI/CD pipelines, and deployment strategies is necessary.Proven experience in CRM architecture rationalisation and modernisation, assessing managed service models, and support optimisation is also required.Advanced problem-solving and stakeholder communication skills are essential.Ability to translate technical findings into business recommendations is necessary.Required Skills:Dynamics 365 Customer Engagement (Sales Enterprise module)Integration technologies: Dataverse APIs, ESB messaging, web servicesAzure DevOps, CI/CD pipelines, deployment strategiesCRM architecture rationalisation and modernisationManaged service models and support optimisationBenefits:Opportunity to work on strategic technical assessments and long-term transformation roadmapsChance to simplify complex CRM ecosystems and reduce technical debtCollaborative team environment with experienced professionalsOthers:Prepare a proposal for next-phase implementationPresent findings and recommendations in a reportDefine a short-term stabilisation and medium-term optimisation roadmap

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