Project Manager, Patterson Flynn

About F. Schumacher & Co.F.Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry.We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence.With over 500+ employees and growing, we are driven by a shared belief that design transforms life.We are dedicated to the mission of helping our customers "celebrate the feeling of home".Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world.Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention for detail.Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.Our competitive advantage in the industry is the people.We believe that our employees are our most important assets.F. Schumacher & Co is deeply anchored in our company core values which are as follows:· Preserve Our Entrepreneurial Spirit· Take Ownership & Accountability· Be Solutions-Oriented· Demonstrate Courage· Practice Adaptability· Embrace CollaborationWe empower our employees to live these values daily because we understand how it will positively impact the customer's journey.F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio.This role is part of our floorcovering brand, Patterson Flynn.Patterson Flynn, the rug and carpet atelier, is the ultimate destination for beautiful products with irrefutable style, premium decorator staples that are the best of their kind, and unparalleled service that is accountable and unconditional.Our floorcovering brand Patterson Flynn is seeking a highly motivated, professional, design savvy Project Manager for our West Coast team.You WillProvide support for a team of sales peopleEnter information provided by sales people into our internal ordering systemUnderstand the scope of the final sale – open ends, fabricated rug, wall to wall installations, etc.Manage and verify shipping information, mid-ship, deposit, and a full description for the clientProcess various custom orders with increased complexityPlace orders with the mills directlyMonitor all open orders for the assigned sales representativeTrack open orders to provide ETA for installation and deliveryNegotiate and track with freight companies on the shipping of carpet ordersEnsure all charges are accurate on sales orders and invoicesDeliver the best possible customer service while enhancing the Patterson Flynn mission to offer the highest quality product and service standards in the luxury marketConsistently seek to expand your working knowledge of interior design and current PFM collectionsSales – processed dailyInvoices – processed dailyDaily upkeep of order statuesOpen order reports – reviewed by Project Management at least quarterlyEnsuring claims for product and freight are filed when necessaryTimeliness and responsiveness of team communication with Account ManagersYou Have/Are Demonstrated passion for excellence in providing the best customer experienceExcellent communication and interpersonal skillsHigh level of ownership, accountability and initiativeKnowledgeable and enthusiastic about the luxury interior design industryProficiency in MS Office (including Excel, Outlook and Word)Ability to handle multiple tasks and change direction based on business needsExtremely detail oriented with strong organizational skillsAbility to evaluate and resolve discrepancies on pricing issuesA team player, cooperative and supportiveAble to work well with others in a fast-paced environmentExcellent work ethic and professionalismCarpet industry experience (preferred)Minimum of 2 years' experience in a customer service capacity Wealth BenefitsCompetitive Base Salary Corporate Annual Profit Sharing401K PlanHealth BenefitsDental CoverageMedical CoveragePrescription Drug PlanVision CoverageHealth Savings Account (HSA)TELADOCOther Benefits15 Days Paid Time Off (PTO)10 Company HolidaysBereavement LeaveLife InsuranceFlexible Spending Accounts (FSA)Short-Term Disability (STD)Long Term Disability (LTD)Employee DiscountF.Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace.All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.Salary Range $60,000 - $65,000 USD