Applications Specialist I

Applications Specialist I - MTS BR - GO 10/8/25 Belo Horizonte, BRA, ***** Hybrid PositionJoin Komatsu and Be Part of Something BigThe CompanyKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions.With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.We're more than a company, and we're a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates.With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd.Our innovative technology powers mine operations in every corner of the globe.The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry.We're more than a company, we're a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.Job Duties And ResponsibilitiesAnswering tickets within the established deadlines and quality standardsInvestigate problems and identify root causesRestoring system functionality in the shortest possible timeUnderstanding and documenting system functionalities and carrying out testsAnalyze code and/or replicate problems on the test benchDeploy patches and system updatesAnswering calls on callAvailability for travel.Required SkillsUniversity degree in Computer Science, Information Systems or Engineering (with a technological background desirable)Minimum 1 year's experience in customer service and technical supportExperience in programming languages desirable (C, C++, Java, Python, SQL, R, etc.)Knowledge of Windows and Linux environment administrationMinimum level of English required for the position: intermediate (reading, writing and speaking).Proficiency in English will be considered a plus.Diversity & Inclusion CommitmentAt Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in.We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.Company InformationKomatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in ****, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the worldIf you want to learn more about Komatsu, please visit our website