It Help Desk

IT Help Desk - Detalhes da Vaga. ? - Shall have detailed knowledge of Central Authentication, Authorization and Accounting via Terminal Access Controller Access Control System (TACACS+). ?- Shall have detailed knowledge of layer 3 technologies, such as HSRP, EIGRP, and BGP. ?- Shall have detailed knowledge of layer 2 technologies, such as Rapid Spanning-Tree. ?- Shall have detailed knowledge of end-to-end Quality of Service (QoS) and multicast design and implementation. ?- Shall have detailed knowledge of Generic Routing Encapsulation (GRE), Internet Protocol Security (IPSEC), and Dynamic Multipoint Virtual Private Network (DMVPN) deployments and configurations. ?- Shall have detailed knowledge of access control lists and security practices. ?- Shall have knowledge and familiarity with Cisco Internetwork Operating System (IOS)-based routers within the ASR 1000, 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families. ?- Shall have network troubleshooting skills and knowledge of networks. ?- Shall have technical documentation skills. ?- Shall have communication and interpersonal skills. ?Essential Duties and Responsibilities:- Duties include, but not limited to:- Manage and maintain the WAN/LAN- Provide support in the deployment and configuration of comprehensive routing and switching network- Monitor the network issues and outages in accordance to directives and guidelines escalating them based on severity- Troubleshoot, implement, and provide configuration of network hardware and Monitor and maintain network devices and troubleshoot and identify source problems/issues. ?- Analyze functional problems and determine techniques/requirements feasible for expedited solutions. ?- Utilize network management tools (Solarwinds) to monitor, evaluate, and report health statistics of WAN/LAN. ?- Diagnose, troubleshoot, and restore technical service and end-user software and hardware, problems, including repairing user desktops, laptops, printers, multi-function devices (All-in- Diagnose and troubleshoot Wi-Fi network and devices connected to Wi-Fi. ?- Provide Windows systems administration support, including support for multiple Windows OS variants, virtualization technologies, troubleshooting, and resolving. ?- Diagnosis, operation, administration, configuration and maintenance of the Remedy Trouble- Ticket system. ?- Updating, maintaining, and validating known error. ?- Accountability for administration of Remedy Action Request System. ?- Development, publishing and maintenance of statistical, management and custom support information assurance by updating and maintaining content, classification, and protection of organization Web sites as well as Access. ?**Requirements**:**Knowledge and Skills**- Must have Security+ and Network+ certifications. ?- Must have CCNP certification. ?- Must be a U. ?S. ? citizen able to obtain and maintain a DoD security clearance. ?**Education**- The minimum level of education required is: High school diploma**Desired Requirements**- 6 years experience in an operational military environment. ?**Other Qualifications**- Ability to deploy OCONUS for extended periods of time. ?Company Policy:- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ?_- Click below for the EEO is The Law and Pay Transparency Nondiscrimination supplement posters. ?_-- MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans Readjustment Assistance Act of 1974, and certain state and/or local laws. ?_- or call . ?_. Requisitos para participar do processo. ? . O que oferecemos.