Information Technology Support Engineer
1 semana atrás
Title: IT Support (Backfill) Contract: Long term Location: Santarosa, BrazilScope of WorkThis is aBackfill IT Support (Deskside Support)position for one of our clients in Jundiaí, São Paulo, Brazil.The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting.You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently.Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.Who We Are – TecezeTecezeis a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation.We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly.By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.This role is being offered as abackfill positionfor one of our key clients, ensuring continuity of operations and maintaining service quality on-site.Job Description:Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed Basics knowledge / understanding of assigning switch ports to specific VLANsPatch phone ports to switch as neededBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teamsTroubleshoot and replace network switch chassis blades when requiredGood to have understanding of any Data Center Infrastructure Management ApplicationA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data DomainBasic Knowledge of Monitoring tools such as Solarwinds, etc...Networking and Operating System basicsAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootingBasic knowledge about Hardware like Servers, Storage devicesKnowledge to understand Monitoring Tool outcomeBasic knowledge of ITSM tool preferably ServiceNowBasic knowledge Backup technologies preferably EMC AvamarBasic knowledge of Operating Systems- Windows **** servers Enterprise/Standard Edition, UNIX & linuxBasic knowledge about Windows **** Active Directory structure, MS Exchange **** and File/Print ServerExperience in SLA base environmentKnowledge on Server Performance monitoring preferredCandidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
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Information Technology Support Engineer
2 semanas atrás
Santa Rosa, Brasil TECEZE Tempo inteiroInformation Technology Support Engineer 1 day ago Be among the first 25 applicants Direct message the job poster from TECEZE This is a Backfill IT Support (Deskside Support) position for one of our clients in Jundiaí, São Paulo, Brazil. The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center...
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Information Technology Support Engineer
1 semana atrás
Santa Rosa, Brasil Teceze Tempo inteiroOverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.The engineer will serve as the primary point of contact...
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Information Technology Support Engineer
1 semana atrás
santa rosa, Brasil TECEZE Tempo inteiroOverview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of...
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Santa Rosa, Brasil TECEZE Tempo inteiroHi, 🚀 New Contract Opportunity – IT Support Engineer 🚀 We’re working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Santa Rosa, Rio Grande do Sul, Brazil Job Type :...
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Information Technology Support Engineer
1 semana atrás
Santa Rosa, Brasil Teceze Tempo inteiroInformation Technology Support Engineer1 day ago Be among the first 25 applicantsDirect message the job poster from TECEZEThis is a Backfill IT Support (Deskside Support) position for one of our clients in Jundiaí, São Paulo, Brazil.The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations,...
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Information Technology Support Engineer
2 semanas atrás
Nova Santa Rosa, Brasil TECEZE Tempo inteiroOverview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of...
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Information Technology Support Specialist
2 semanas atrás
Santa Rosa, Brasil TECEZE Tempo inteiroHi, New Contract Opportunity – IT Support Engineer We’re working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Santa Rosa, Rio Grande do Sul, Brazil Job Type : Backup/On-call...
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Information Technology Support Specialist
1 semana atrás
santa rosa, Brasil TECEZE Tempo inteiroHi, New Contract Opportunity – IT Support Engineer We’re working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Santa Rosa, Rio Grande do Sul, Brazil Job Type : Backup/On-call...
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Santa Rosa, Brasil TECEZE Tempo inteiroHi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Santa Rosa, Rio Grande do Sul, Brazil Job Type : Backup/On-call...
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Information Technology Support Specialist
2 semanas atrás
Santa Rosa, Brasil TECEZE Tempo inteiroHi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Santa Rosa, Rio Grande do Sul, Brazil Job Type : Backup/On-call...
