Bilingual Front Desk Receptionist

1 semana atrás

Colômbia, Brasil Staffing For Doctors Tempo inteiro

We are looking for a reliable and professional Bilingual Medical Receptionist with proven experience as a Medical virtual assistant to join our team. This role is responsible for scheduling appointments, verifying insurance coverage, updating and maintaining accurate patient records, and ensuring the smooth daily operations of the clinic.
Key Responsibilities
Welcome and assist patients in a professional, courteous, and friendly manner
Answer phone calls and respond to inquiries in English and Spanish
Schedule, confirm, and manage patient appointments using the clinic's scheduling system
Verify insurance coverage
Maintain accurate and confidential patient records in compliance with HIPAA regulations
Coordinate with clinical staff to support efficient patient flow
Perform any other administrative duties as needed
Minimum of 1 year of experience as a receptionist in a U.S. medical office or clinic
Bilingual fluency in English and Spanish (spoken and written) required
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems
Knowledge of insurance verification procedures
Highly organized, detail-oriented, and able to multitask effectively in a fast-paced environment

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