(Native German

**Passionate about the world of tech?**What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes**What You Will Do**:- Gathering required technical information to ensure resolution of complex cases- Working with cross-functional teams- Meet team KPIs- Ensure customers' satisfaction- Securely work with customers' sensitive information**What you need to succeed in this role**:- **Excellent German and English**:- Ability to work collaboratively in a team- Independent and proactive approach to work- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)**Will be a great plus**:- Experience in customer support- Experience with CRM systems**Benefits and Perks**:- Flexible schedule**:Friday to Sunday**, along with two flexible days during the week, 5 AM-1 PM, Brazil time- Opportunity to work fully remotely- Inclusive international environment- Compensation in USD- Good bonuses for referring friends- Paid intensive training and probation- Work-life balance- Responsive management interested in your growth and long-lasting cooperation- Greenhouse conditions for self-development**Who are we?**SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills**DISCLAIMER