Sales Operations Administrator

About UsAt Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work.Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.We operate in 145+ countries while proudly maintaining headquarters in New Zealand.The RoleReporting to the Regional Sales Operations Manager, we are seeking a detail-oriented and proactive Sales Administrator to join our growing team.This role will be a generalist but with three critical areas of focus—renewals execution, sales processes and administrative support for the region in fronts such as infrastructure, HR and back office related tasks—ensuring that our clients derive maximum value from our product throughout their entire lifecycle, ultimately leading to successful renewals, and ensuring our offices are operating in compliance with local regulation and our workspace is tidy and welcoming.As part of your role you will manage the 90-day period leading up to contract renewal, ensuring timely and accurate execution of renewal contracts.You will assist Account Managers, prepare quotes, liaise with customers and procurement, manage any customer issues or changes to a contract, and work closely with the Account Manager of an account to execute renewals in a timely manner that is in the customers and Seequent's best interest.Key ResponsibilitiesSupport named renewal opportunities with customer engagement, quote preparation, contract updates, renewal closing and documentation.Manage the renewal process, preparing renewal quotes, addressing obstacles, and ensuring contract renewals occur smoothly and on time.Perform ad-hoc administrative tasks and data analysis for the region.Engage with the Account Management team 90 days before contract end date and verify all renewal quotes are accurate and compliant with customer requirements and internal policies.Work closely with Finance, Commercial, legal and product teams to manage and optimise processes and workflows related to the region, including around SFL, SAP, licensing platforms and other BSS platforms impacting EMEA customers.Identify areas for process improvement, automating repetitive tasks, improving communication channels, or refining tracking mechanisms.Essential Knowledge, Skills and ExperienceFluent in Portuguese, English and proficient in Spanish.Minimum of 5 years of experience in sales support or administration.Experience with data analytics and data structure.Experience working and liaising with customers.Strong understanding of SaaS business models, customer lifecycle management and subscription-based revenue generation.Proficiency in using Salesforce and other CRM software.Expertise in Microsoft Excel and Power BI.Excellent verbal and written communication skills, with the ability to articulate complex concepts to non-technical stakeholders.Additional InformationOffice-based working environment; work from our office three or more days per week.Please ensure your CV and application are written in English.Our Commitment to Equity, Diversity, and InclusionAt Seequent, we champion the uniqueness of each individual.If you require accommodation during our recruitment process, please let our Talent Acquisition team know.We are here to ensure a fair opportunity for all.Benefits of being a SeequenteerCompetitive salary, flexible working, paid day each year to volunteer, employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources.Additional benefits are unique to each location Seequent resides in.How to applyIf this sounds like the role for you, apply today.#J-*****-Ljbffr