Chief Talent Operations Coordinator

Job Description:As a Chief Talent Operations Coordinator, you will play a pivotal role in driving the operational efficiency of our talent acquisition process.Your primary responsibility will be to streamline candidate progression through the selection process, executing all necessary operational steps with precision.This position requires an individual who can execute tasks efficiently while challenging the status quo, automating repeatable processes, streamlining workflows, optimizing cross-functional handoffs, reducing SLAs, and improving talent experience.Operational Execution: Manage candidate-related operational steps, including communication via email, WhatsApp, and phone; scheduling technical and client interviews; conducting non-technical interviews; coordinating availability; negotiating rates; and ensuring smooth onboarding transitions.Stakeholder Communication: Provide clear, timely updates and handoffs through shared documents, chat channels, and meetings while keeping candidates informed, engaged, and aware of next steps and feedback throughout the process.Data Analysis & Reporting: Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Process Optimization: Continuously evaluate and refine workflows to improve scalability and candidate experience, develop and document standard operating procedures (SOPs), and implement automation solutions to enhance efficiency.Bandwidth & Pipeline Management: Manage large candidate pipelines daily by effectively prioritizing tasks, coordinating with stakeholders, and maintaining consistent productivity and quality under high-volume conditions.Organization & Documentation: Maintain structured, accurate, and up-to-date spreadsheets, trackers, and operational documentation to ensure data integrity and transparency across all processes.Compliance & Risk Management: Adhere to company policies, process playbooks, and quality standards, while supporting audits and reporting efforts to ensure full compliance with organizational and industry regulations.Adaptability & Collaboration: Operate effectively in dynamic, fast-paced environments by switching contexts seamlessly, collaborating across global time zones, and maintaining accountability and clear communication to meet deadlines.Key Skills and Qualifications:We are seeking a highly organized and detail-oriented individual with exceptional communication and problem-solving skills.The ideal candidate will have a proven track record of successfully managing multiple projects and prioritizing tasks in a fast-paced environment.What We Offer:A competitive salary and benefits package, along with opportunities for professional growth and development.How to Apply:Please submit your resume and cover letter to apply for this exciting opportunity.