Support Specialist
Há 2 horas
We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary.You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays .Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them into service members, and retain them for life.Homeowners gain an enhanced service experience and ultimately greater peace of mind on the reliability for one of the most expensive assets in a home.Backed by premier venture capital firms, our client's software platform allows contractors to monitor, manage, and optimize their maintenance memberships through advanced sensors, AI-driven diagnostics, and proactive alerts.Responsibilities Monitor and triage system alerts determining the necessity of dispatching a service technician Perform duties during off hours including evenings, weekends, and U.S. holidays Document alert resolution in trouble ticketing system Required Experience Excellent written and verbal English communication skills Ability to evaluate data inputs based on an established diagnostic process Strong attention to detail and tracking record for reliability and diligence Trustworthy, team-oriented, and transparent Preferred Experience Experience with trouble ticketing systems Additional Information Knowing your ideas are heard and matter, think bigYou get to own your job and be recognized for your contributions Work with smart and creative people Making mistakes is human.Let's learn from them.Be transparentWe recognize you as an individual no presumptions or judgment.Be the extraordinary youStart: ASAP About Velozient We are a privately held, nearshore software development company providing outsourced development resources to North American companies.Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experiences building software, and excel in a fast-paced, dynamic team environment.We are focused on providing world-class remote resources to work as valued client team members.If this type of opportunity excites you, then consider joining our team
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Customer Support Specialist
1 hora atrás
Ituiutaba, Brasil Bebeegaming Tempo inteiroCustomer Support Specialist Needed!We're looking for a detail-oriented and enthusiastic individual to join our team as a Customer Support Specialist. As a key member of our support team, you will play a vital role in ensuring the satisfaction of our customers by providing prompt and effective solutions to their inquiries.This is a fantastic opportunity to...
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Support Specialist
Há 2 horas
Ituiutaba, Brasil Velozient Tempo inteiroWe are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays.Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors...
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Technical Wms Support Professional
38 minutos atrás
Ituiutaba, Brasil Bebeedatabase Tempo inteiroJob DescriptionWe are seeking a talented individual to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers and resolving complex issues related to our Warehouse Management System (WMS) and ancillary software.As a Technical Support...
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Technical Support Specialist
38 minutos atrás
Ituiutaba, Brasil Sportingtech Tempo inteiroWe Are Sportingtech:Sportingtech is a multi-award-winning provider of turnkey betting and gaming solutions designed for regulated and emerging markets around the world. Our i Gaming platform offers everything covering sportsbook and casino via a modular system and intuitive back office for a fully omni-channel solution. Our unparalleled ability to cater for...
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Operational Support Specialist
38 minutos atrás
Ituiutaba, Brasil Bebeeadministrative Tempo inteiroOperations Support SpecialistThis role involves providing daily operational support, client engagement, and administrative assistance as a vital component of our team.Create schedules for meetings using digital calendars;Engage with clients via email, messaging platforms;
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Support Representative
28 minutos atrás
Ituiutaba, Brasil Draiver Tempo inteiroDraiver is an industry leading self-learning logistics platform that enables vehicle movement planning, coordination, and execution. We streamline management by connecting businesses to transport services and independent contract drivers, simplifying employment with quick and direct access to jobs and drivers, GPS routing and tracking, as well as providing...
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Gohigh Level Specialist
Há 2 horas
Ituiutaba, Brasil Fabri Holdings Tempo inteiroGoHigh Level SpecialistCompany:OutfitMDDepartment:Operations / TechnologyReports To:CEO & Leadership TeamRole OverviewThe GoHigh Level Specialist is responsible for owning, managing, and optimizing the entire backend technology and automation infrastructure for OutfitMD. This role serves as the internal technical authority for CRM systems, workflows,...
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Technical Support
Há 2 horas
Ituiutaba, Brasil Velozient Tempo inteiroWe are looking for a remote, full-time Technical Support and Implementation Specialist with 3 to 5 years of experience in technical customer support or implementation. In this role, you will successfully onboard our client's customers by simplifying and streamlining processes, leveraging the client's software as an end-to-end workflow and communications...
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Remote Customer Support Representative
53 minutos atrás
Ituiutaba, Brasil Bebeeservice Tempo inteiroCustomer Service Representatives play a vital role in ensuring that customers receive exceptional support and have an outstanding experience with our company.We are seeking highly skilled professionals to join our team as Customer Service Specialists. In this dynamic role, you will be responsible for providing top-notch customer service, resolving inquiries...
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Operational Delivery Specialist
Há 7 dias
Ituiutaba, Brasil Bebeeoperations Tempo inteiroAs an operational specialist, you will play a pivotal role in ensuring seamless delivery experiences for our customers. Your key responsibilities include monitoring ongoing delivery routes, communicating effectively with drivers and shippers via phone and live chat.Key Requirements:Fluency in English is essentialYou must be able to work based on Eastern US...