Head Of Revenue Operations

OverviewWhy should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others.
Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives.
We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What's the opportunity?
As our Head of Revenue Operations, you will build and lead the operating system for profitable growth across dLocal's global commercial motions.
You'll own forecasting, performance analytics, pricing/fee governance, GTM process and tooling, incentives design, and commercial enablement—partnering with Commercial, Finance, Product, and Operations to drive disciplined execution and continuous improvement.What You'll DoDevelop the end-to-end forecast, reporting, and analytics engine to inform targets, capacity planning, and quarterly business reviews, ensuring consistency and executive-ready "one source of truth"Govern pricing and fees: review and adjust fee structures, approval workflows, and guardrails; maintain auditable changes and impact tracking across markets and payment methodsAssess, design, and iterate internal incentives and compensation models for Sales/AM/Partnerships to align behaviors to margin, revenue realization, and retention/expansion outcomesEnhance and scale the sales process and tools (CRM/CPQ, revenue configuration, approval matrices), reducing cycle time and margin leakage while improving quote quality and data completenessPartner with GTM teams on onboarding, training, and development: playbooks, training, certifications, and role-based enablement that increase ramp speed and win ratesDefine and co-drive overall sales strategy with Commercial Leadership, translating strategy into quarterly plans, territories/coverage, goals, and operating cadencesEstablish core RevOps KPIs and dashboards (pipeline health, conversion, pricing approval SLAs, discounting/margin, revenue realization) and run insights-to-action cadences with stakeholdersBuild and lead a high-performing global Revenue Operations team; create a culture of ownership, measurable outcomes, and cross-functional collaboration with Sales, CS, Marketing, AM, Partnerships, Finance, Product, Legal, and OperationsPartner with Market Intelligence and Sales Ops on pricing proposals, coverage by country/payment method, and "how we win" narratives to support commercial motionsWhat You'll Need6+ years leading Revenue Operations and/or Sales Operations functions, including global scope and multi-stakeholder environments; prior experience leading remote global teamsProven track record building forecasting, reports, and analytics that influence decisions at the executive level; strong command of BI and data tooling (e.g., Looker or similar).
Hands-on experience in pricing/fee governance and approval frameworks across multi-country, multi-product contextsExperience assessing and implementing incentives and compensation models that align with profitable growth and retention/expansionDemonstrated process and tooling ownership across CRM/CPQ stacks; ability to translate business requirements into scalable systems and controlsProgram leadership across onboarding, learning, and development for GTM teams; ability to design role-based enablement at scaleStrong project management and roadmap ownership; comfortable driving change in fast-paced, high-growth settingsExcellent stakeholder management and communication; ability to resolve complex problems and trade-offs across Sales, CS, Partnerships, Finance, Legal, Product, and OperationsFluent in English; other languages are a plusNice to haveFintech or payments domain experience (pay-ins, pay-outs, alternative payment methods, FX)Experience working with Market Intelligence, pricing calculators, or commercial proposal frameworks in global contextsAI-driven mentality with hands-on experience operationalizing AI/LLMs in go-to-market (GTM) processes and systemsSkills And Tools You May Use HereCRM/CPQ and revenue tooling (requirements, implementation, and governance)BI and analytics (e.g., Looker or similar), revenue attribution, and profitability analysisMarket/pricing intelligence and proposal workflowsEnablement platforms and content management for GTM teamsWhat do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:Remote work: work from anywhere or one of our offices around the globe
*Flexibility: we have flexible schedules and we are driven by performanceFintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativityReferral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewardedLearning & development: get access to a Premium Coursera subscriptionLanguage classes: we provide free English, Spanish, or Portuguese classesSocial budget: you\'ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections
dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team?
We've got your back
For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us.
We will review your CV and keep you posted by email at every step of the process
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal
Seniority levelNot ApplicableEmployment typeFull-timeJob functionManagement and ManufacturingReferrals increase your chances of interviewing at dLocal by 2xGet notified about new Head of Revenue Operations jobs in Brazil.Greater Curitiba $40,000.00-$50,000.00 1 week ago
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