Integration Support Specialist

Há 4 dias

Hortolândia, Brasil Veesion Tempo inteiro

Context Veesion is experiencing rapid growth following its successful Series B funding round.This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.Are you dynamic and have a sense of service?Then you may be our future Operation Specialist for the Brazilian & American markets We are looking for a polyvalent person to make part of our Operations Team.ResponsabilitiesAct as the primary contact for clients during the installation process;Guide clients through remote installations, ensuring all systems are correctly configured and operational;Provide timely and efficient first-level technical support and troubleshooting to identify and resolve basic issues;Support clients with maintenance-related questions and minor technical interventions.Collaborate closely with Technicians, escalating more complex technical issues, when needed;Ensure all client interactions and technical updates are properly recorded in Salesforce;Contribute to the continuous improvement of operational procedures and client support resources.Preferred experienceExperience in a customer-facing technical support or operations role;Strong problem-solving skills;Basic technical knowledge of systems, networks, or IT environments (hardware/software familiarity);Excellent communication skills and the ability to explain technical concepts in a user-friendly way;Organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment;Team player who thrives in a collaborative, cross-functional setting;C2 Level or Native in Brazilian Portuguese ;Fluent in English .Why joining Veesion ?Joining this ambitious project in a hyper-growth phase will open opportunities for your future career in sales (internally and externally).Get familiar with cutting-edge, AI technologies.Receive personalized onboarding and support to enhance your sales skills.Overachieve to gain more responsibilities: we value performance not seniority.Join a company with an international work environment (2 offices, 28+ nationalities).BenefitsContractor Hiring Model (PJ);Health Insurance;Joining a company that fosters diversity, equity, and inclusion;Work with a motivating team in a very dynamic working atmosphere;Flexibility & work/life balance.A fast and transparent recruitment processWe are committed to providing you with a quick, three-step recruitment process:A first interview with our Talent Acquisition Specialist.A second interview with our Operations Team Leader.An interview with our Operations Manager.Convinced?Then don't hesitate and apply now

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