Analista De Infraestrutura

Come to one of the biggest IT Services companies in the world
Here you can transform your career
Why to join TCS?
Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Field Support Engineer, who wants to learn and transform his career.In this role you will:Case resolutions, Server Build Checklist validation, Server Build Images/OS binary repository managament, Server Hardending and release to production process , virtualization, Server Active Directory/LDAP integration, Agent installation, Server patching, Log analysis and problem identification, recover corrupt file system / fixing inodes issues, Firmware upgrade, Hardware refresh /replacement process planning Server regular health checkup, Performance Monitoring, Critical Resource Alerts & Monitoring, CPU/Memory/Disk utlization alerts, Account/Group creation/passowrd reset/generic activities, Managing IT inventory, Documentation & Reporting, Ticket distribution, scaling and resolution, server decommission and commissioning.
Administrator of Linux operating system and its distributions (RedHat, SUSE, Ubunt, etc).
Geared towards servers.
It performs operation routines to keep applications available and performing.
And much better if you stand out for:English Basic
• Experience Datacenter On-Premises with medium/low platform - Unix/Intel platform - HCI Dell VXRail and Standard 3 layer topology - Application/Processing/Storage.

• Certified on MS Windows Datacenter and Windows Server OS
• Experience on Linux RedHat/Suse, VMWare for Servers Virtualization,
• Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use
• identify, collect evidences and immediately report to Microsoft/ Customer support for critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;
• Perform analysis of hardware requirements for software installation;
• Define tasks for health checks, operation, create/delete users, virtual machines, virtual network, reallocate instances if need it, monitor infra, deploy new instances, patches,
• Test new features and provide analysis for compatibility among application and Windows/Linux for different version
• Execute upgrade/downgrade/reinstall version for OS (Windows/Linux)
• Collaborate in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision
• create runbooks and keep up to date documentation for DC Windows/Linux aspects1
• validate patches to be applied/define best effort activities for eol OS environemnt
• Experience Datacenter On-Premises with medium/low platform - Unix/Intel platform - HCI Dell VXRail and Standard 3 layer topology - Application/Processing/Storage.

• Certified on RedHat Server OS and VMWare
• Manage infra using vCenter
• Experience on Linux RedHat/Suse, VMWare for Servers Virtualization, Backup Veeam/CommVault
• Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use
• identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;
• Perform analysis of hardware requirements for software installation;
• Execute tasks for health checks, operation, create/delete users, virtual machines, virtual network, reallocate instances if need it, monitor infra, deploy new instances, patches,
• Test new features and provide analysis for compatibility among application and Windows/Linux for different version
• Execute upgrade/downgrade/reinstall version for OS (Windows/Linux)
• Collaborate in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision Desirable Skills:Certification linux RedHat/Suse DistributionDesirable certifications: Windows Server Hybrid Administrator AssociateSupport Tool Analyst to collect logs for infra on-premises/cloudat least support 4.000 hosts on hybrid environmentDesirable certification on Azure / AWS cloudManage Engine tool for software distributionCertification Windows Datacenter/ Server/Windows Server Hybrid Administrator AssociateSupport Tool Analyst to collect logs for infra on-premises/cloudat least support 4.000 hosts on hybrid environmentDesirable certification on Azure / AWS cloudRP4VMs .
>>>What do we offer?
TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others.
We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity.
This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.
All our opportunities are based on these principles.
We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person.
Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity.
This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.
All our opportunities are based on these principles.
We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality.
Come to be a TCSer
#Buildingonbelief