(Chinese And English) Customer Support Consultant, Crypto

1 dia atrás


Barueri, Brasil Supportyourapp Tempo inteiro

Overview(Chinese and English) Customer Support Consultant, crypto (remote)SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Send your CV in English, pointing out your outstanding skillsVisit our website: you will doProvide exceptional customer support via chats and emailsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers\' sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client\'s products and servicesCommunicate with developers and other departments of various IT companiesWhat you need to succeed in this roleNative Chinese and English upper intermediate (B2 level)At least 6 months of experience in a customer support roleExperience with live chats and emailsPersonal or professional experience in cryptoAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Nice to haveExperience with CRM systemsExperience with Salesforce or ZendeskBenefits and perksFlexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentEmployment detailsSeniority level: AssociateEmployment type: ContractJob function: Customer ServiceIndustries: IT Services and IT ConsultingEqual opportunityDISCLAIMER We are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.#J-*****-Ljbffr


  • Supply Chain

    2 semanas atrás


    Barueri, Brasil buscojobs Brasil Tempo inteiro

    Supply Chain - Solution Consultant & Business Consultant (Forecasting & Replenishment) Location: Remote Employment: Full-time As a Supply Chain Consultant, you will be integral to delivering and executing projects for the Relex Forecasting & Replenishment solution, as well as other Relex offerings. This role requires close collaboration with client...

  • Presales Consultant

    2 semanas atrás


    Barueri, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Oracle Epm Consultant

    4 semanas atrás


    Barueri, Brasil buscojobs Brasil Tempo inteiro

    Overview We are seeking an experienced Oracle EPM Consultant to join our team and support clients across the LATAM region. The ideal candidate will have strong expertise in Oracle EPM Cloud and On-Premise solutions, with excellent communication skills in both Spanish and English. This is a fully remote opportunity, but you must be based in LATAM to be...

  • Presales Consultant

    3 semanas atrás


    Barueri, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Customer Experience Manager

    3 semanas atrás


    Barueri, Brasil Edgeuno Tempo inteiro

    We're looking for a Customer Experience Manager to join the team and be responsible for the overall management of global client contracts, overseeing the development and implementation of strategies to improve the overall customer experience. You will work closely with cross-functional teams such as Network, DevOps, Marketing, and Sales to ensure that...


  • Barueri, Brasil Alight Tempo inteiro

    **Our story**: **At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.**: **With a competitive total rewards package, continuing education and...


  • Barueri, Brasil Hewlett Packard Tempo inteiro

    **Job Summary** This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. Responsible for maintains positive customer relationships, data analysis and reports. Contributes to process improvements to ensure customer satisfaction and retention. The main...

  • Sales Consultant Pleno

    2 semanas atrás


    Barueri, Brasil Burlington English Latam Tempo inteiro

    **DESCRIÇÃO DA VAGA**: Aqui na Burlington English LATAM, o Sales Consultant Pleno será responsável pela condução dos atendimentos consultivos aos nossos clientes, podendo ocorrer de forma remota ou presencialmente em nossa Matriz. Nossos consultores são treinados a usar estratégias de que viabilizem uma venda de impacto e auxiliem nossos clientes a...

  • Oracle Forms

    3 semanas atrás


    Barueri, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: Oracle Forms & Reports Support Consultant Location: Georgia (or specify if available) Company: GeorgiaTEK Systems Inc. Job Description We are seeking an experienced Oracle Forms & Reports Support Consultant to join our team. The ideal candidate will have extensive expertise in Oracle Forms and Reports, with hands-on experience in developing,...


  • Barueri, Brasil Hewlett Packard Tempo inteiro

    **Job Summary** HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies. HP has an impressive portfolio and strong innovation...