Senior Mainframe

Senior Mainframe L3 Production Support EngineerSao Paulo, Brazil (Hybrid)Long term ContractJob Summary:QualificationsExperienced working in production/Application support projects and following best practices for ITIL processCandidate should have a wide range of experience and expertise who can take ownership working closely with the client team to move forward.Ability to follow established Standard Operating Procedures in Production and collaborate with any teams to resolve Production issues as neededExperience in using Microsoft Excel for data comparisons & manipulation, MS Word for documentationCommitment to clear and timely communication with all stakeholders - including Clients, Client Service Managers, Business Analysts, IT Operations, Dev/Engineering teamAbility to follow established Standard Operating Procedures in Production and collaborate with any teams to resolve Production issues as neededAbility to document bottlenecks and other issues in current Production for Engineering team to review and potentially provide long-term solutionsCommitment to meeting tight Production turnaround SLAs, from receiving client data to completing processing and making output available in target systems and to target stakeholdersShould have a good understanding of different Business processes like Supply Chain , Finance , Order management , Receiving etc.Experienced working in Service-Now Incident , Requests, Problem Management and Azure DevOpsExpertise in understanding and writing complex DB2 queries and should have understanding of database conceptsShould be able to understand in Cobol script code and also know Azure Dev Ops basicsShould have excellent communication and user interaction skills.Technical SkillsJAVA, Ext JS ,Cobol, Mainframe, DB2, JCL, VSAMGitHubService-Now reports and Dashboard creation skillsDocumentation Skills using different platforms including Confluence ,Service-Now , word etc.Google Cloud Platform