Cloud Support Engineer

1 dia atrás

Ituiutaba, Brasil Ultracon Consultoria Tempo inteiro

Cloud Support Engineer – Java + Unix/SQL - ***** Starting Date: Immediately Contract: CLT on Ultra Con's Customer Work Location: Onsite in São Paulo/SP@Itaim Bibi Work Time: Business Hours Language: English Advanced About the Role: We are seeking an experienced Cloud Support Engineer with strong expertise in Java, SQL, Unix/Linux, and AWS. The professional will be responsible for supporting and troubleshooting critical cloud-based applications, ensuring high availability, performance, and compliance in a large-scale enterprise environment. Key Responsibilities: • Provide end-to-end support for cloud applications, ensuring stability, scalability, and security; • Perform troubleshooting and debugging of AWS-based applications; • Monitor and analyze incidents, identifying patterns, root causes, and long-term solutions; • Collaborate with development teams and stakeholders, clearly articulating technical and functional aspects of production issues; • Implement Infrastructure as Code (Ia C) and support automation initiatives; • Contribute to Dev Ops practices, including CI/CD and operational improvements; • Administer Unix/Linux systems, leveraging scripting for automation (Shell or Python); • Manage AWS services, including IAM, Lambda, ECS, S3, VPC, Security, Load Balancing, Monitoring & Audit. Basic Qualifications (Required Skills): • Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field; • 6–9 years of experience in a Cloud Support Engineer role; • Strong knowledge of AWS cloud infrastructure; • Advanced expertise with Unix/Linux operating systems, commands, and utilities; • Hands-on experience with Java and SQL in enterprise environments; • Practical experience with Ia C (Infrastructure as Code); • Scripting skills in Shell or Python; • Strong communication skills, with the ability to explain technical and functional issues to technical and non-technical stakeholders. Preferred Qualifications (Nice to Have): • Experience in the Financial Services Industry; • Relevant AWS certifications (e.g., Solutions Architect, Sys Ops Administrator, Dev Ops Engineer); • Background in large-scale, mission-critical environments. Soft Skills: • Problem-solving mindset: ability to address complex issues with analytical and structured approaches; • Clear communication: articulate technical insights across different levels of the organization; • Collaboration: work effectively with cross-functional and global teams; • Proactivity: anticipate risks and propose practical solutions; • Adaptability: thrive in dynamic environments with shifting priorities; • Attention to detail: ensure quality and precision in delivering critical support. Further information will be given along the technical interview.

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