Senior Customer Solutions Manager, Customer

2 semanas atrás


Belo Horizonte, Brasil Amazon Aws Services Brazil Ltd Tempo inteiro

Bachelor's degree in Computer Science, Engineering, Math, Operations Research, or a related field or 10 years of large scale IT deployment or program experience.- 3+ years of experience with enterprise scale infrastructure or development-based cloud programs/projects- 7+ years' experience in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs- Ability to communicate fluently in Portuguese+English in technical and business settings (verbal and written).- Bachelor's degree in Science, Technology, Engineering, Math ("STEM" majors) or equivalent experience (Computer Science preferred)- Direct experience implementing AWS services- Thorough understanding of software development/engineering lifecycle from conception to delivery and/or IT life cycle.- Superior written and verbal communication skills- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment- Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change- Highly analytical, technically proficient, and able to learn new tools and software quickly- Strong listening skills; demonstrated ability to ask effective questions- AWS or other cloud certifications- PMP and/or SCRUM/Agile, SAFe certified- Strong organizational and troubleshooting skills with precise attention to detailAmazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.



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