Site Reliability Engineer
Há 3 dias
OverviewJoin to apply for the Site Reliability Engineer role at DEUNADEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue.Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico's digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs.Join us to shape the future of paymentsRole OverviewAs a Mid SRE at Deuna, you'll ensure the reliability, scalability, and performance of our AWS-based platform by integrating observability, automation, and SRE best practices across the software lifecycle.You will work closely with development teams to improve uptime, provide observability tooling, and ensure we scale efficiently and securely.Key ResponsibilitiesDesign, define, and maintain observability and monitoring for our AWS infrastructureDefine and track SLIs, SLOs, and SLAs for critical systemsImprove system uptime, latency, and fault tolerance across the platformProvide internal libraries and toolsets to developers for diagnostics and debuggingManage scaling, performance, and resilience efforts related to system reliabilityCollaborate with technical teams on capacity planning, load testing, and scaling policiesImprove production operations by defining and evolving deployment strategies and conducting disaster recovery (DR) testingTechnical SkillsExpertise with Prometheus, Grafana, OpenTelemetry, AWS CloudWatch, or other observability toolsExperience designing dashboards, alerts, and log aggregation pipelinesDeep understanding of AWS services: ECS, Lambda, RDS, CodePipelineStrong proficiency in Go programming languageSkilled at defining SLIs, SLOs, error budgets, and improving Mean Time to Recovery (MTTR)Experience conducting failure drills (e.g., Chaos Monkey, Gremlin) to ensure system resilienceSoft SkillsExcellent communication and collaboration skillsAdaptability to thrive in dynamic, fast-paced environmentsStrong time management and task prioritizationProficiency in EnglishWhat you will find when you join DEUNA?A multicultural team distributed throughout LATAMDynamism, agility and constant innovationBeing part of a high-impact solution for an entire regionThe best tools and technology to operateBeing part of the startup cultureWe are in full expansionBenefitsVacations and additional PTORemote work from anywhereEconomic support for health insurance, internet and cell phone lineWe all own DEUNA, we offer stock optionsLearning and development platformMultidisciplinary, diverse and dynamic teamGrowth and career pathBe part of a dynamic team that's creating the next generation payments platformJoin us at DEUNASeniority levelNot ApplicableEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesSoftware Development#J-*****-Ljbffr
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