Customer Success Manager
Há 3 dias
About TITANTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.OverviewAs a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities.Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.ResponsibilitiesServe as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.Experience in identifying upsell / cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs – a must.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST / PST time zones.Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.BenefitsWork with a dynamic and innovative team in a fast-growing SaaS startupCollaborate with industry-leading clients and gain exposure to cutting-edge technologiesEnjoy the flexibility of remote work and a healthy work-life balanceCompetitive compensation package and opportunities for professional growth and development#J-*****-Ljbffr
-
Customer Success Manager
Há 4 dias
Nova Santa Rita, Brasil TITAN Tempo inteiroAbout TITAN TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. Overview As a Customer...
-
Customer success manager
Há 16 horas
Santa Maria, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager , you'll manage...
-
Customer Success Manager
1 semana atrás
Lagoa Santa, Brasil Titan Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager , you'll manage...
-
Customer Success Engineer
2 semanas atrás
Nova Santa Rita, Brasil Telepatia AI Tempo inteiroWe’re looking for a Customer Success Engineer to sit at the intersection of product, engineering, and our customers. This is a hands‑on, customer‑facing role for someone who enjoys solving real problems in production, building trust with technical stakeholders, and making complex systems feel reliable and easy to use. Role is in‑person either in...
-
Customer Success Engineer
1 semana atrás
Nova Santa Rita, Brasil Telepatia Ai Tempo inteiroWe're looking for a Customer Success Engineer to sit at the intersection of product, engineering, and our customers.This is a hands-on, customer-facing role for someone who enjoys solving real problems in production, building trust with technical stakeholders, and making complex systems feel reliable and easy to use.Role is in-person either in São Paulo,...
-
Customer Success
1 semana atrás
Nova Serrana, Brasil Surfe Digital Ltda Tempo inteiroO Customer Success da Surfe é o responsável pelos nossos clientes.É a pessoa quem irá não só atende-los, mas entendê-los.Quando os clientes chegam até nós, o profissional tem a responsabilidade de estudar seus negócios e, a partir disso, elaborar toda a estratégia de **Marketing Digital** para garantir o seu sucesso.
-
Customer Success
2 semanas atrás
Nova Lima, Minas Gerais, Brasil Nexa conexão e gente Tempo inteiroCustomer Success: Lidere o Sucesso de nosso ativo mais importante Você é um profissional apaixonado por construir relacionamentos sólidos, analisar dados e criar experiências memoráveis para os clientes? Então, esta é a oportunidade perfeita para você Junte-se à nossa equipe dinâmica e ajude-nos a elevar o nível do atendimento ao cliente. Como...
-
Operations Manager
Há 3 dias
Nova Santa Rita, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroThis position will be based in Porto Alegre region.Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Nova Santa Rita - RS.The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts.Reporting to the Sr.Ops Manager, and you will be directly...
-
Operations Manager
4 semanas atrás
Nova Santa Rita, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroThis position will be based in Porto Alegre region. Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Nova Santa Rita - RS. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager, and you will be directly...
-
Customer Success
Há 6 dias
Nova Serrana, Brasil Surfe Digital Tempo inteiroA Surfe Digital é uma empresa B2B em crescimento acelerado.Aprendemos muito todos os dias e colocamos muito a mão na massa para garantir os sucesso de nossos clientes, pois essa é a nossa missão.O Customer Success da Surfe é o responsável pelos nossos clientes.É a pessoa quem irá não só atende-los, mas entendê-los.Quando os clientes chegam até...
