Sap Specialist

OverviewJoin to apply for the SAP Specialist - HCM - SuccessFactors role at ADMThe Specialist will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability.
As a member of the Service Delivery Organization, an SAP/SuccessFactors analyst will analyze the tickets raised by user(s) and provide response/resolution to the user or work with the concerned teams/ 3 rd party providers to resolve the issues as per the Operational/Service Level Agreement with the business.
The individual will also be responsible to work with the architects, developers and testers to build and deliver small enhancements in line with the global template design after approval from the Solution Delivery organization.Descritivo da vaga - recrutamento externoJob Responsibilities Provide deep functional & technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components.
Assume full ownership of the support tickets in the respective process area, work with integration, other process teams, development teams, 3 rd party support providers to resolve the tickets within Operational/Service Level Agreement limits.
Understand global template and regional solutions designed/developed by Solution Delivery teams and resolve the tickets keeping the solution intact.
Perform thorough testing including regression testing before releasing any solution for final user validation.
Understand and follow ADM IT processes in performing all day-to-day activities.
Understand ADM IT Service Management process, update incident/problem/service tickets regularly and accurately and document resolution in the service management tool.
Design and Configure minor enhancements following the ADM standard configuration/naming standards, document Functional design documents.
Provide technical input in support of audit requests, as needed.
Follow regulatory compliance and Security standards.
Partner with other process and system experts to identify and implement business process continuous improvements opportunitiesJob Requirements Experience in one or more SAP/SuccessFactors modules; Experience with S/4HANA highly preferred.
Knowledge of SAP solutions covering one or more HR processes: Employee/Personnel Administration, Payroll processing, Organization Management, Talent Management, Compensation Management, Benefits Administration, Time and Attendance, Learning Management; experience in HCM or SuccessFactors required.
Experience with dealing with key integration areas between SAP HCM/SuccessFactors to S/4HANA; experience integrating SAP with external payroll processing, learning management, performance management a strong plus.
Knowledge of standard SAP/SuccessFactors localizations in HR supporting global deployments Experience in a support analyst role in a medium/large organization.
Experience with 24x7 support covering all time zones, working with multi-cultural support teams spread across different geographies.
Additional experience with leading team of support analysts in the respective area of expertise will be highly preferred.
Experience with a full-lifecycle SAP implementation will be an added advantage.
Practical experience working in an agile environment Exhibits ability to work both in a team environment and independently Strong analytical, organization, time management, facilitation, and process management skills Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
Ability to effectively communicate to all levels of an organization how current trends and technology can address identified business needs and capabilities Interact and deal effectively with all levels of employees while maintaining a professional manner.
Maintains a positive work environment through teamwork & conflict resolution Expected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet support Operational/Service Level Agreements Ability and willingness to travel as needed to achieve business objectives Bachelor's degree related to Information Systems, Business or other relevant academic discipline English Fluency is mandatory Spanish is desired Company & Diversity Statement#IncluindoVocêDiversity, equity, inclusion and belonging are pillars of ADM's efforts to continue innovating, driving growth and delivering exceptional performance.
We are committed to attracting and retaining a diverse workforce and creating truly inclusive and welcoming work environments where every ADM colleague feels comfortable at work, makes meaningful contributions, and develops their career.
We respect and value the unique backgrounds and experiences each person brings to ADM.For more information about our Diversity, Equity, Inclusion and Belonging efforts, visit our site: Cultura, Engajamento e Inclusão | ADM.About ADMADM unlocks the power of nature to provide nutrition worldwide.
With advanced innovations, a complete portfolio of ingredients and solutions, and a commitment to sustainability, we help customers address today's and tomorrow's nutrition challenges.
We are a global leader in human and animal nutrition and the world's leading crop origination and processing company.Req ID100791BRSenior ity levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesFood and Beverage Manufacturing
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