 
						Customer Support Agent
1 dia atrás
Customer Support Agent (Remote) | GlobalAbout Us: We are a fast-growing digital company helping people find jobs and helping teams hire faster.We're building simple tools and great support so users have an excellent experience.We're looking for a Customer Support Agent to help our users every day.You will reply to questions, solve problems, and keep our platform running smoothly.This role is great for someone early in their career who wants to grow in the digital world.Location: Remote (work from anywhere)Schedule: Full-time, with rotating shifts across global time zonesContract: Permanent, remote-firstWhat You'll DoAnswer user questions via chat, email, and community channels (clear, friendly English).Handle support tickets (e.g., in Zendesk) and follow up until issues are solved.Help with profile reviews and basic account checks.Post and maintain job listings on major job boards and social platforms.Track daily activity in simple spreadsheets and share short status reports.Escalate technical issues to the right team and keep users updated.Keep our FAQs and support guides up to date.What You'll BringStrong written communication in English (clear, simple, polite).Good organization and attention to detail; you like checklists and follow-ups.Comfort using online tools (Google Workspace, spreadsheets, ticketing systems).Ability to work in a fast pace and handle repetitive tasks with quality.Flexibility to work different shifts (we're a global team).Nice to Have (Not required)Experience in customer support, community management, or operations.Familiarity with job boards (LinkedIn, Indeed, etc.) or social posting tools.Basic understanding of metrics (response time, resolution rate).Why You'll Love It Here100% Remote: Work from anywhere with a stable internet connection.Global Team: Collaborate with friendly teammates across countries and cultures.Pay in USD: Competitive compensation in US dollars, plus performance incentives.Growth: Clear training, simple processes, and real chances to learn and advance.Tools You May UseTicketing: Zendesk (or similar)Communication: Email, chat, and community channelsProductivity: Google Workspace (Docs, Sheets, Drive)Job Boards & Social Platforms for postingInterview ProcessQuick screening (30 min)Practical support exercise (45 min)Final interview (30 min)We're an equal opportunity employer.We welcome applicants from all backgrounds and time zones.#J-*****-Ljbffr
- 
					  Software Support Engineer1 semana atrás 
 Vitoria, Brasil Canonical Tempo inteiroJoin or sign in to find your next jobJoin to apply for the Software Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Software Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the... 
- 
					  Technical Integration Specialist1 semana atrás 
 Vitoria, Brasil Constructor Tempo inteiroAbout YouYou're a technically savvy problem solver with a passion for navigating intricate integration challenges.You have a strong desire to interact with people and make their lives easier with technology.You consistently demonstrate a keen ability to translate complex concepts into understandable language - bridging communication gaps.You're a... 
- 
					  Associate Security Architect1 semana atrás 
 Vitoria, Brasil Akamai Technologies Gmbh Tempo inteiroAre you excited by the prospect of detecting and mitigatingthe latest cyberattacks?Would you enjoy protecting the world's leading brands in afast environment?Join our Security Operations CenterWe strive to be the most trusted support services partner.We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues.Our... 
- 
					  Senior Director, Cx Transformation1 semana atrás 
 Vitoria, Brasil Willowtree Tempo inteiroWho We AreWelcome to TELUS Digital — where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first... 
- 
					  Senior Technology Developer1 semana atrás 
 Vitoria, Brasil Bebeebackend Tempo inteiroOur mission is to provide technical expertise and support in designing, developing, and maintaining web applications.This role involves working on both front-end and back-end systems, integrating APIs and databases, and ensuring scalable, high-quality solutions across the entire technology stack.Key Responsibilities:Full-stack software development with a... 
- 
					  Information Technology Manager1 semana atrás 
 Vitoria, Brasil Ledn Tempo inteiroOverviewJoin to apply for the Information Technology Manager role at LEDN.Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future.Ledn offers a suite of lending, savings and trading products to digital asset holders in over 150... 
- 
					  LawyerHá 3 dias 
 Vitoria, Brasil Chazin Mello Secondment Tempo inteiroWe are looking for a Mid-Level Lawyer to serve as a legal support point for operations in Brazil and Latin America.This is a strategic position focused on contracts, compliance, and project support.The role is a secondment project, with an open-ended duration, and fully remote.The assignment is with a global leader in intelligent and sustainable building... 
- 
					  Analista de Logística, Amazon LogisticaHá 7 dias 
 Vitoria, Brasil Amazon Tempo inteiroVocê quer trabalhar duro, se divertir e fazer história? Se sim, a Amazon pode ser a escolha de carreira certa para você. Nossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a... 
- 
					  Software Engineer Maintenance1 dia atrás 
 Vitoria, Brasil Bystronic Laser Ag Tempo inteiroWe are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.We want to work with people who support us in creating innovative solutions to move our industry forward.Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.In a... 
- 
					  Salesforce Developer1 dia atrás 
 Vitoria, Brasil Sky Systems, Inc. (Skysys) Tempo inteiroSalesforce Developer (AI-Integrated / Remote – EST Hours) Contract: Long TermLocation: 100% Remote (must work EST hours)About the RoleOur client, a leading U.S.-based financial technology organization, is building a high-performing nearshore Salesforce team to support its next-generation digital transformation initiatives.The team operates in an agile "...