On-Site It Support Engineer
Há 2 dias
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from TECEZEWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.Key ResponsibilitiesScope of Work / Activities to be CoveredProvide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.Monitor and coordinate critical service requests with remote teams and vendors as needed.Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.Expected ResultsOperational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.Qualifications & SkillsStrong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.Familiarity with ITSM ticketing systems and incident management processes.Ability to conduct preventive maintenance and security checks.Strong communication skills and ability to interact with end-users at all levels.Detail-oriented with strong documentation and reporting skills.Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at TECEZE by 2xSign in to set job alerts for "Information Technology Support Engineer" roles.IT Solutions Support Engineer - Mid-seniorWe're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-*****-Ljbffr
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On-Site IT Support Engineer
Há 4 dias
Campinas, Brasil TECEZE Tempo inteiroGet AI-powered advice on this job and more exclusive features. Direct message the job poster from TECEZE We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of...
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On-Site It Support Engineer
1 semana atrás
Campinas, Brasil Teceze Tempo inteiroOverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact...
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Information Technology Support Engineer
Há 6 dias
Campinas, Brasil Teceze Tempo inteiroOverviewTeceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client's local infrastructure, end-users, and critical systems.The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.This role acts as the...
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Information Technology Support Engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverviewTeceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.This role acts as...
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Information Technology Support Engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverviewTeceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.This role acts as...
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Information Technology Support Engineer
Há 4 dias
Campinas, Brasil TECEZE Tempo inteiroOverviewTeceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.This role acts as...
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Information technology support engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverview Teceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. This role...
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Information technology support engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverviewTeceze is seeking a dedicated and proactiveOn-Site IT Support Engineerto deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.This role acts as...
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Information Technology Support Engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverview Teceze is seeking a dedicated and proactiveOn-Site IT Support Engineerto deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. This role acts as...
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Information Technology Support Engineer
1 semana atrás
Campinas, Brasil TECEZE Tempo inteiroOverview Teceze is seeking a dedicated and proactiveOn-Site IT Support Engineerto deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. This role acts as...
