Operations Coordinator

Há 7 dias

Joinville, Brasil Bebeedelivery Tempo inteiro

Job Opportunity: Operations CoordinatorMetrobi is a technology-enabled logistics platform that connects consumers and businesses with local delivery services in major metropolitan areas.In this role, you will be responsible for monitoring ongoing deliveries, providing support to drivers and shippers through phone and live chat, and ensuring seamless execution of delivery operations.About the PositionManage and coordinate delivery operations to ensure timely and efficient delivery of packages.Provide exceptional customer service to clients, responding to inquiries and resolving any issues that may arise.Collaborate with the logistics team to identify and implement process improvements that increase efficiency and reduce costs.To succeed in this role, you should have experience in logistics, courier operations, or call center management.You must also be proficient in English and possess excellent communication skills.This is an excellent opportunity to join a fast-paced and dynamic team, where you can make a meaningful contribution to the growth and success of the company.If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply.

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