
Program Manager, Payment Business Operation
Há 2 dias
Key job responsibilities
• Lead the end-to-end transformation of Payments Business Operations, focusing on efficiency, self-service capabilities, and AI/ML-driven solutions
• Apply Lean and Six Sigma methodologies to identify, analyze, and optimize key operational processes
• Develop and implement AI and ML use cases to automate workflows, enhance decision-making, and improve operational metrics
• Collaborate with cross-functional teams to align transformation initiatives with broader business objectives and technical roadmaps
• Drive data-driven insights and translate them into actionable improvement plans
• Manage relationships with internal stakeholders and external partners to ensure smooth execution of transformation initiatives
• Evaluate and integrate new technologies and payment partners to support innovative features and launches
• Orchestrate high-stakes business events and operational reviews, ensuring readiness and cross-team alignment
BASIC QUALIFICATIONS
- Solid program or project management experience
- Solid developing program strategies and plans, diving execution, and influencing senior stakeholders experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree
- Advanced to fluent in English
- Demonstrated experience in leveraging AI and ML technologies for business process optimization
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